Operational Excellence Advisor Jobs in Quebec City, QC
Create alert for “Operational Excellence Advisor”
Quebec City, QC
Operational Excellence Advisor
Top Benefits
About the role
- Employer: iA Financial Group
- Office: 1080, Grande Allee West
- Location: Québec, Quebec
- Other Possible Location(s): Montreal, Quebec; Toronto, Ontario
- Job category: Human Resources and Continuous Improvement
- Job ID: JR10026513
- Job type: Permanent Job
- Apply before: 2026-05-26
Description
Operational Excellence Advisor
Build the Future With Us
Are you driven by continuous improvement, organizational performance, and making a tangible impact on operations? At iA, you will actively contribute to shaping the future of a North American leader in insurance and wealth management, recognized for its Lean culture and strong commitment to operational excellence.
As an Operational Excellence Advisor, you will play a key role in supporting leaders and teams by aligning operations with strategy, increasing the maturity of practices, and delivering sustainable results—both in the short and long term.
What You Will Accomplish With Us
As an Operational Excellence Advisor, you will act as a true performance catalyst. Your responsibilities will include:
- Improving sector performance by implementing elements of the integrated performance strategy, while ensuring initiatives are aligned with the organization’s strategic objectives.
- Developing, delivering, and monitoring performance improvement plans in support of operational priorities, business challenges, and strategic directions.
- Acting as a trusted advisor to optimize operational effectiveness and efficiency, leveraging proven methodologies, including Lean.
- Contributing to a high-performance culture by training, coaching, and supporting leaders and their teams in Lean, performance management, and continuous improvement.
- Facilitating the adoption, integration, and increased maturity of virtual performance management rooms (ObeiA) in collaboration with process experts, while supporting effective change management.
- Promoting cross-functional communication and collaboration to ensure consistency, synergy, and flow in the execution of organizational strategies, notably through performance forums.
What Will Help You Succeed in This Role
We are looking for someone who:
- Holds a university degree in Business Administration or a related field.
- Has 5 to 10 years of experience in strategic advisory roles or operational excellence.
- Is recognized for strong facilitation skills, a structured approach, and the ability to mobilize stakeholders in change environments.
- Demonstrates strong influencing skills and ease in collaborating closely with executive and leadership teams.
- Stands out for excellent communication and leadership skills, enabling impact at all levels of the organization.
Intermediate level of English proficiency*, as the role requires daily conversations with unilingual English‑speaking colleagues and partners, as well as the ability to read, understand, and produce business documents (e.g., deliverables, presentations, written communications). These interactions will notably take place with subsidiaries located in the United States and Canada, as part of projects, workshops, and the sector’s day‑to‑day activities.*
Why You’ll Love Working With Us
- An environment where learning, development, and continuous improvement are at the heart of performance.
- A healthy, fair, inclusive, and safe workplace where everyone’s potential can fully thrive.
- A hybrid work model, supported by flexibility and inspiring workspaces.
- Competitive benefits, including flexible group insurance, a competitive pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and more.
Invest in your talent and apply today!
Hesitating to apply?
At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply—your place may be with us, and we want to get to know you.
Get ahead of your career, where your talent belongs
See why so many people choose iA!
Company Overview
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.
Build the Future With Us
Are you driven by continuous improvement, organizational performance, and making a tangible impact on operations? At iA, you will actively contribute to shaping the future of a North American leader in insurance and wealth management, recognized for its Lean culture and strong commitment to operational excellence.
As an Operational Excellence Advisor, you will play a key role in supporting leaders and teams by aligning operations with strategy, increasing the maturity of practices, and delivering sustainable results—both in the short and long term.
What You Will Accomplish With Us
As an Operational Excellence Advisor, you will act as a true performance catalyst. Your responsibilities will include:
- Improving sector performance by implementing elements of the integrated performance strategy, while ensuring initiatives are aligned with the organization’s strategic objectives.
- Developing, delivering, and monitoring performance improvement plans in support of operational priorities, business challenges, and strategic directions.
- Acting as a trusted advisor to optimize operational effectiveness and efficiency, leveraging proven methodologies, including Lean.
- Contributing to a high-performance culture by training, coaching, and supporting leaders and their teams in Lean, performance management, and continuous improvement.
- Facilitating the adoption, integration, and increased maturity of virtual performance management rooms (ObeiA) in collaboration with process experts, while supporting effective change management.
- Promoting cross-functional communication and collaboration to ensure consistency, synergy, and flow in the execution of organizational strategies, notably through performance forums.
What Will Help You Succeed in This Role
We are looking for someone who:
- Holds a university degree in Business Administration or a related field.
- Has 5 to 10 years of experience in strategic advisory roles or operational excellence.
- Is recognized for strong facilitation skills, a structured approach, and the ability to mobilize stakeholders in change environments.
- Demonstrates strong influencing skills and ease in collaborating closely with executive and leadership teams.
- Stands out for excellent communication and leadership skills, enabling impact at all levels of the organization.
Intermediate level of English proficiency*, as the role requires daily conversations with unilingual English‑speaking colleagues and partners, as well as the ability to read, understand, and produce business documents (e.g., deliverables, presentations, written communications). These interactions will notably take place with subsidiaries located in the United States and Canada, as part of projects, workshops, and the sector’s day‑to‑day activities.*
Why You’ll Love Working With Us
- An environment where learning, development, and continuous improvement are at the heart of performance.
- A healthy, fair, inclusive, and safe workplace where everyone’s potential can fully thrive.
- A hybrid work model, supported by flexibility and inspiring workspaces.
- Competitive benefits, including flexible group insurance, a competitive pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and more.
Invest in your talent and apply today!
Hesitating to apply?
At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply—your place may be with us, and we want to get to know you.
","datePosted":"2026-05-12T00:00:00-04:00","hiringOrganization":{"@type":"Organization","name":"iA Financial Group","sameAs":"ia.ca/jobs","logo":"https://files.ia.ca/-/media/files/commun/logo-ia/ialogo\_d\_en.png"}}
Not the right fit? Search for Operational Excellence Advisor jobs in Quebec City, QC
About iA Groupe financier / iA Financial Group
iA Financial Group is one of the largest insurance and wealth management groups in Canada, with operations in the United States. Founded in 1892, it is an important Canadian public company and is listed on the Toronto Stock Exchange under the ticker symbols IAG (common shares) and IAF (preferred shares).