Police Watch Operator Jobs in Red Deer, AB
Create alert for “Police Watch Operator”
Red Deer, AB
About the role
The Opportunity:
The Police Watch Operator provides administrative and operational support on a 24/7 basis to members of the RCMP and Municipal Enforcement. This position utilizes and is responsible for maintaining all relevant police databases, computer related software, and communication devices while multitasking in fast-paced and high stress environment. Attention to detail and accuracy are essential components of the role as it provides critical support for officer and public safety.
Top Key Responsibilities:
- Maintain and Audit PROS Operational Files - Monitor, review, link, audit, update, and conclude PROS records to ensure accuracy, completeness, and compliance with RCMP audit standards.
- Manage UCR (Uniform Crime Reporting) Statistical Data - Review, score, and enter required UCR information for all applicable files to support accurate statistical reporting.
- Conduct Safety-Critical Queries for Officers - Run and interpret history and risk-related queries in PROS, CPIC, CIIDS, and other databases to assess potential safety concerns, providing timely alerts to officers.
- Perform CPIC Record Management and Messaging - Add, modify, remove, and verify CPIC entries; handle incoming/outgoing messages; process warrant confirmations; and ensure urgent records are updated immediately to avoid legal liabilities.
- Operate CIIDS for Dispatch-Related Information - Monitor, track, and update officer status/location; perform internal/external messaging; and run queries across CPIC, PIP, Webview, and mapping systems.
- Conduct Multi-System Database Searches - Use numerous law ‑ enforcement databases (PROS, CPIC, CIIDS, PIP, Webview, etc.) to validate, confirm, and retrieve operational information as required.
- Provide Administrative and Document Support - Perform general administrative duties (faxing, scanning, filing, e ‑ mailing) and prepare legal documents such as Informations, judicial release orders, and summaries of outstanding warrants.
- Support Operational Communications - Use radio systems, Ten Codes, and the phonetic alphabet to relay accurate information between officers, agencies, and the detachment.
- Deliver Customer Service and Interagency Liaison - Communicate professionally with the public, RCMP detachments, and partner agencies by phone and in person.
- Provide Training and Fulfill Additional Operational Roles - Train and mentor new Police Watch Operators and perform Police Communication Operator duties or other duties as assigned.
As our preferred candidate, you will have:
- Grade 12
- Must have 3 years’ of direct related experience in a Police environment; may consider 3 years’ experience in Legal environment as an equivalent.
- Ability to pass RCMP security clearance prior to receiving an offer of employment
- Must maintain RCMP security clearance throughout employment
- Ability to type 55wpm accurately
- Must be able to satisfactorily complete tested courses in: RCMP PROS User Course, RCMP CPIC Maintenance Course, RCMP Records Information Manager Course and National Call Taking Course
- Must be able to satisfactorily complete Police Watch Operator Training
- Must be able to work shift work in a 24/7 operation
Affiliation:
Canadian Union of Public Employees, Local 417
Remuneration:
$38.55 to $40.58 per hour.
Hours of Work:
37.5 hours biweekly, as scheduled. Shift work including up to 11.5 hour shifts for days, evenings/nights and weekends/holidays.
Additional Information:
Must successfully pass a stringent RCMP Security Clearance before commencing employment. If you currently have the required clearance, please indicate it clearly in your resume.
The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application.
We thank you for your application. Only those selected for an interview will be contacted.
Regular Part-Time | Closing Date: March 29, 2026
Not the right fit? Search for Police Watch Operator jobs in Red Deer, AB
About City of Red Deer
Red Deer is a city in central Alberta, Canada. It is located near the midpoint of the Calgary–Edmonton Corridor and is surrounded by Red Deer County. With a recorded population of 100,418 in the Canada 2016 census, Red Deer became the third Alberta city to surpass 100,000 people. The city is located in aspen parkland, a region of rolling hills that is home to oil, grain, and cattle production. It is a centre for oil and agriculture distribution, and the surrounding region is a major centre for petrochemical production.