Job posting ID: 8683

Employment status: Regular part-timePossible schedule/FTE: 0.73

Classification: OPSEU PlasmaSalary/Rate of pay: Starting $30.99  

Application deadline: until filled

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements

Your up-to-date resume. We recommend you save a copy of the job posting for reference throughout the recruitment process.

  Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.   Together, the work we do connects people and changes lives — including your own.    Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for Donor Centre Associate to join our dynamic Collections team in our ON-Orleans donor centre.    The Collections team is responsible for supporting Canadian Blood Services by collecting donor blood, and blood components in a safe manner to provide patients with lifesaving products every day. In this role, you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face-to-face with our donors, team members, and volunteers providing them with safe and quality service during each stage of the collection processFormula for success

Leveraging your superb client service skills and ability to communicate effectively with donors and your team, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience. Your knowledge or experience in following procedures you will ensure safe processing and handling of blood products as well as respecting donor privacy You will apply your experience and training in phlebotomy to perform venipuncture according to established standards, monitoring donors for safety and comfort, and providing post-donation care and instruction. Your excellent attention to detail will be utilized in ensuring accuracy of product information in our computer system, when completing the product labelling process, and when preparing products. Drive continuous improvement by sharing your knowledge and supporting best practices that enhance processes and elevate the donor experience.

Desired education and skills

Completion of high school.  Completion of accredited training program in phlebotomy or one-year related experience. An equivalent combination of education, training and experience may be considered. Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.

Knowledge of and experience working with current Good Manufacturing Practices

Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets. Ability to communicate in more than one language is an asset and enhances the quality of donor interactions.

What we offer you

Payment in lieu of vacation and holidays. Payment in lieu of benefits. Premiums paid according to the collective agreement. Defined benefit pension plan. Employee discounts, wellness program, professional resources.

What you can expect

Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays. Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services. Physical requirements for the role include the ability to lift supplies and equipment in excess of 10 kg (22 lbs.).  If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.    We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.   Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.     We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.    Applicants who require accommodation should discuss their needs with us. #INDCBS    #LI-ONSITE