Job ID: 3614

Openings: One (1) Jurisdiction: CUPE Local 7  Division: Fire & Protective Services  Branch: Technical & Administration Services  Location Name: Regina, Saskatchewan, CA   

Type of Posting: Internal & External

 Employment Type: Casual Full-Time Opportunity for up to 12 months Hourly Salary: $22.33 - $28.83  Annual Salary: $42,574.00 - $54,967.00   

Date Posted: July 16, 2026

Closing Date: July 24, 2026  

Land Acknowledgement

We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples.   

Equity, Diversity & Inclusion

The City of Regina is an equal opportunities employer dedicated to fostering a respectful, collaborative, inclusive, and barrier-free workplace, allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates, including Indigenous peoples, people of color, 2SLGBTQIAP+ individuals of all genders, persons of disabilities, and members of equity-seeking communities, to apply.   The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements.

Position Summary

Are you passionate about organization, customer service, and keeping things running smoothly behind the scenes? The City of Regina is looking for a detail-oriented and proactive professional to join our team. In this dynamic role, you will provide essential administrative, coordination, and logistics support that ensures the seamless operation of our work units. From offering a friendly first point of contact at reception to managing critical workflows, you'll play a key part in serving our community and supporting our teams' success.

These positions are responsible to provide administrative, coordination, customer service, cashier duties, and logistics services and functions to support administrative work processes and duties for a work unit.

Key Duties & Responsibilities

Provides reception, counter service, and first point of contact for work unit.
Answers phone calls, directs calls, takes messages, and performs clerical tasks (photocopying, scanning, faxing, filing, printing, labeling, stuffing envelopes).
Triages service requests and incoming messages (in-person, phone, email) for response and action.
Coordinates information/materials flow for meetings and arranges logistics (rooms, equipment, resources) for meetings, events, travel, accommodations, and training.
Supports special and annual projects (new truck commissioning, annual binder updates).
Performs operational and transactional tasks (public notices, fire protection licenses, parking permits, cash payments/management).
Collects, logs, and distributes daily mail.
Drafts, edits, proofreads, and formats correspondence, memos, service requests, and reports.
Tracks employee training and development.
Updates manuals and standards, and circulates revised documents.
Prepares information packages (files, reports, correspondence, research, background materials).
Attends meetings, takes minutes, and circulates drafts.
Responds to information/material requests from internal and external stakeholders.
Assembles and forwards statistics to external agencies (incident tracking).
Supports Freedom of Information requests with searches and circulations.
Processes departmental invoices, journal vouchers, cash receipts, and purchase/payment requisitions.
Accepts payments and balances daily cash receipts.
Monitors office supply inventory, requisitions, and purchases within established authority.
Maintains filing systems per corporate records management policies.
Completes searches, inputs data, validates data, and generates reports and lists from programs and applications.

Key Qualifications

Completion of secondary school or equivalency plus job-related training and/or course work
Minimum of one year of previous and on-the-job administrative and/or clerical experience
Understanding of area-specific concepts and practices.
Familiarity with branch, broader divisions, and relevant policies, procedures, and legislation, including health and safety standards.
Proficiency in office productivity software, internet browsers, search engines, enterprise software, discipline-specific software, and technology devices.
Provides front-line customer service, handling frustration/rudeness professionally.
Interacts with staff and residents to exchange general information.
Responds sensitively and appropriately to customer/client needs.
Explains administrative processes, policies, and procedures.
Consults and follows policies, procedures, and processes.
Prioritizes and adapts office activities to meet deadlines.
Triages incoming calls and emails.
Suggests improvements for work processes.
Enhances customer service and administrative experiences.
Contributes to health, safety, and well-being of self and others.
Supports work unit activities by completing tasks/workflows.
Ensures financial stewardship through careful purchasing and maintenance of supplies and equipment.

Working/Other Conditions

 Exposure to emergency response documentation including graphic depictions and disturbing information.
 Uses keyboards, mouse, computers/tablet, and other technology devices.
 Moves and carries objects/equipment/supplies/files.

Additional Requirements

Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
Proof of education is required.
Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

At City of Regina, we offer competitive compensation, health and wellness benefits, and growth through educational support and in-house courses. If you’re passionate about public service and making a difference, apply now!

For detailed job descriptions, CBAs, and application tips, visit our Applicant & Job Resources page.

Note: Only applications submitted via our online application system are accepted