Job Requisition Id: 201694

Business Function: Delivery Operations   Primary City: RichmondOther Location(s):  Province: British Columbia Employment Type: Full-Time  Employment Status: Permanent  Language Requirement: English Essential  Employee Class and Level: OP 01  Number of Vacancies: 3 Salary: Starting at $73,103.00 Shift: 00:00-08:00 /16:00-24:00 Job Posting date (YYYY-MM-DD): July 30, 2026 Job Closing Date (YYYY-MM-DD): August 13, 2026  Job Description Canada Post is building its next generation of leaders through the most exciting period in our history. And you can be part of it.

We deliver billions of items to Canadians each year - but we're really in the people business. As a Supervisor, Operations Relief, you will play an important role in this. You will lead, coach and inspire teams of unionized employees, and some contractors, making deliveries in urban, suburban and rural areas.

Are you a front-line leader dedicated to customers and to the success of the people you lead? The role of Operations Supervisor could be perfect for you if you:

• are well-organized and able to multi-task and meet urgent deadlines
• communicate clearly, and like to lead and develop people, work with teams, and collaborate
• thrive in a challenging, fast-paced environment
• can think on your feet, and solve problems to get results.  

Job Responsibilities

What will you do?

• You will lead, coach, train, and direct employees to ensure we keep our commitment to our customers.
• You will oversee the daily delivery or processing operation of one or more teams, setting daily priorities and executing on our service commitments.
• You will manage and improve productivity by analyzing daily reports, sharing results with team members, resolving issues and implementing best practices.
• You will monitor and promote safe work practices, conduct safety investigations, and follow up on incident reports while overseeing return-to-work and accommodation of employees.
• You will resolve staff issues and take appropriate action, if required. This involves consultation with Labour Relations and/or the union that represents employees in our depots and plants.  

Qualifications

What is required?

• High School Diploma or provincial equivalent (GED)
• Minimum 1 year of experience managing a team OR minimum 2 years' experience working in a unionized environment
• Working knowledge of Microsoft Office
• A willingness to work shifts and weekends

These help, too!

• Experience working in a customer service role
• Experience working in a plant or warehouse environment
• Full driver's license
• A post-secondary education

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In return, we offer

• an opportunity for a career rather than a job (we often promote from within)
• an attractive, competitive salary
• after 6 months with the company: o    life insurance o    three weeks of vacation with additional leave options o a generous defined contribution pension plan

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In return, we offer

• an opportunity for a career rather than a job (we often promote from within)
• an attractive, competitive salary
• comprehensive benefits, including dental, extended health, vision and hearing, disability and life insurance
• three weeks of vacation with additional leave options
• a generous defined contribution pension plan  

Other Information

Today's Canada Post - Canada Post is an e-commerce powerhouse, delivering billions of items each year. We help small businesses grow. We enrich lives in remote communities. We connect Canadians with each other and to the rest of the world. And we do all this by providing residential and business customers with the best possible delivery experience in the country.

With an established record of promoting from within, we can offer you a career rather than a job. In fact, some of our most senior executive leaders have leveraged their experience within the company to work in different parts of the country and to develop as leaders.     Safety Sensitive PositionsThis position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.   

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.   Conflict of InterestThe Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.  

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated.  All information received in relation to accommodation will be kept confidential.   Important MessageYour application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.  

Our signature behaviours

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.  Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter. Our values Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”TRUST                  I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority. We do our best work when we trust each other. We value the trust Canadians have in us, and understand it is earned with every decision and interaction. RESPECTI understand respect is the foundation of a successful workplace.              We respect each other as colleagues and treat each other as we would like to be treated.               We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.DELIVERI challenge myself to safely deliver every day because what I do matters.We are a network of people, united by what we accomplish and deliver together.Delivering a stronger Canada for Canadians is at the heart of what we do   Position OccupancyApplicants who are currently members of the employee group - the provisions of the collective agreement apply which respect to position occupancy requirements. Applicants who are currently members of another employee group - should contact their human resources representative to learn more about their position occupancy requirements.   Interview NotificationShould you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function/region that you can be considered for this opportunity.