As the Senior Manager, Knowledge Management and Innovation, you will be redefining the practice and delivery of legal services. This role is ideal for individuals with a unique blend of technological proficiency and an innovative mindset. You will design and execute BMO’s Legal & Regulatory Compliance (LRC) knowledge management and technology strategy. You will identify, implement, and train LRC members on current and new technologies, including digital workflow and process automation; enhanced legal research, contract analysis and reporting. You will foster a knowledge-sharing culture by increasing engagement and the use of tools and information resources. You will work with practice groups to evaluate and integrate new legal technology and oversee the group wide technology strategy and budget process and will serve as a primary liaison to Technology & Operations and Centralized Dispatch Support. This role is also accountable for specific business managed applications, including ensuring compliance with data governance guidelines.

Key Accountabilities

Reviews current systems to identify processes that can be automated or improved using technology. Oversees the multi-year roadmap for technology, ensuring alignment to enterprise and LRC strategy, focusing on AI-driven technology solutions. Identifies and implements process optimizations by leveraging automation and AI-driven tools to streamline workflows and reduce manual efforts. Collaborates with Technology partners and vendors to implement new software and systems. Responsible for the day-to-day management of the supplier relationships, ensuring the proactive management of applications, budgets, and system governance. Designs and delivers training programs on existing and new technologies and reporting tools. Establishes metrics to monitor and drive user adoption. Stays abreast of industry trends and emerging technologies to maintain competitiveness. Acts as the Data Steward for effective data oversight, monitoring, and controls in alignment with data governance policies. Broader work or accountabilities may be assigned as needed.

Qualifications

Typically 7+ years of relevant experience and a post-secondary degree in a related field of study or an equivalent combination of education and experience. Verbal & written communication skills – In-depth / Expert. Analytical and problem-solving skills – In-depth / Expert. Influence skills - In-depth / Expert. Collaboration and team skills; with a focus on cross-group collaboration - In- depth / Expert. Data driven decision making - In-depth / Expert Advanced expertise in legal operations, legal technology tools and platforms, including Tymetrix, iManage, and related enterprise software, with a focus on leveraging system functionalities for operational efficiency. Knowledge of data governance and management practices, supporting structured approaches to data quality, data integrity, and metadata management – In-depth / Expert Change management experience or certification (e.g., Prosci, ADKAR) to facilitate technology adoption and promote user engagement across LRC is preferred. Project management training or certification (e.g., PMP, Agile) to effectively lead cross-functional initiatives in knowledge management and data strategy. Experience establishing and monitoring key performance indicators (KPIs), using metrics to drive actionable insights and data-informed decisions. Strong analytical, creative, and problem-solving skills to support innovation and strategy in legal operations and knowledge management. Hybrid work model- 3 days a week in Chicago office (subject to change)

We’re thrilled to introduce the reimagined 2026 LaunchPad Program for BMO Commercial Banking, a dynamic, career-accelerating experience designed to set you up for long-term success. This 12-month structured program is your gateway into a high-impact role as a Commercial Credit Analyst within our Middle Market Diversified Industries teams.

We’re looking for individuals who thrive on building meaningful relationships. If you have strong interpersonal skills and a genuine desire to work closely with clients, you’ll find real purpose here. This is an opportunity to step closer to the people you support - understanding their needs and making a direct, positive impact on their experience. You’ll gain hands-on experience, develop in-demand financial expertise, and partner with colleagues from across the organization—all while learning from some of the best in the industry.

In your first year, you’ll benefit from a dynamic blend of:

Cohort Experience – Grow with a group of high-performing peers Hands-On Learning – Apply skills through impactful, real-world work Continuous Feedback – Accelerate your growth with ongoing guidance Strong Network – Build connections across teams and leadership Industry Insight – Learn from experts across diverse sectors Skill Building – Strengthen technical, analytical, and business acumen Structured Career Path – Progress through a clear, supported journey Leadership Exposure – Engage directly with senior leaders

Throughout the program, you’ll build expertise in:

Financial Analysis & Underwriting Credit Risk Assessment Portfolio Management Deal Execution Support Governance, Compliance & Documentation

Your Role as a Commercial Credit Analyst:

Analyze & Advise

Assess financials, trends, and credit risk Evaluate repayment capacity and structure financing solutions Build models and prepare credit recommendations

Manage Risk

Monitor portfolios for risk changes Ensure compliance with policies and regulations Mitigate risk to protect assets

Support Deals & Growth

Assist with new, renewal, and extension loans Support deal structuring and negotiations Partner with Relationship Managers to grow client relationships and revenue

Ready to jump?

Take the first step toward an exciting, rewarding career in Commercial Banking and build the future—yours and ours. Qualifications:

Experience in client-facing roles, with a strong focus on relationship building and customer satisfaction. Previous Banking experience is an asset. For Credit Qualifiable roles: must meet required credit qualifications, including relevant portfolio knowledge and skills per established standards. Bachelor’s degree required; preference for Business Administration, Finance, or Accounting. Equivalent experience or related disciplines considered. Technical proficiency developed through education and/or professional experience.

Intermediate Proficiency:

Problem solving, collaboration, and attention to detail Analytical thinking and credit risk assessment Loan structuring, portfolio management, and regulatory compliance Banking operations and Microsoft Office

Advanced Proficiency:

Data analysis tools Financial analysis

Salary:

$56,000.00 - $103,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual ster

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.