Position Summary

Acuren is currently hiring a Collections Clerk I to monitor customer accounts, follow up on overdue balances and support the timely collection of outstanding receivables. The successful candidate will work with customers to resolve billing concerns, confirm payment commitments and maintain accurate collection records while supporting positive customer relationships.

Location: Sherwood Park, Alberta

Contract: Temporary position for approximately two to three months If you are looking for a short-term opportunity where you can apply your collections and accounts receivable experience, we encourage you to apply.

Responsibilities

Review customer accounts and identify overdue balances Contact customers by phone and email regarding outstanding payments Follow up on payment commitments and approved payment arrangements Assist with resolving billing discrepancies and account concerns Maintain accurate records of collection activity and customer correspondence Escalate unresolved or delinquent accounts as required Prepare basic collection and account-status reports Work with internal teams to address issues delaying payment Complete collection activities in accordance with company policies and deadlines Perform other duties as assigned Requirements Minimum 1 to 2 years of collections or accounts receivable experience Knowledge of basic accounting and accounts receivable practices Strong verbal and written communication skills Comfortable conducting collection calls and discussing overdue balances Strong attention to detail, organization and follow-up skills Ability to manage multiple accounts and priorities Proficiency in Microsoft Word, Excel and Outlook Experience with an ERP or accounting system would be considered an asset Education High school diploma or equivalent Post-secondary education in Accounting, Finance or Business Administration would be considered an asset Benefits The strength of Acuren lies in its outstanding people. As a rapidly growing, intensely innovative, international publicly traded company, the opportunities to pursue challenging and diverse career development paths are vast. Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.Join our team at Acuren and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.

Company Overview

As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First, and we are honored that our people decided the company is worthy of being included in the Forbes 2024 and 2025 List of Canada's Best Employers. Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 5,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. Please note we will consider accessibility accommodations to applicants upon request. The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants. #LI-KW1