Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential. As one of Ontario’s largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you’ll find endless opportunities to grow your skills, expand your ideas, and shape your career. As a Personal Support Worker with Norview Lodge, you’ll provide compassionate, resident-centred care that supports residents’ daily needs, dignity, and well-being. Your work will help create a safe, comfortable, and supportive living environment while enhancing quality of life for residents and their families. Big vision. Real opportunities. Unlimited potential. That’s Norfolk.

Duties and Responsibilities

Provide daily personal care for the Residents, using a personal centred model. Observe and report any changes in the Resident’s needs to the Registered staff. Clean specified nursing / Resident equipment. Report any maintenance/safety requirements and/or shortages of equipment/supplies required to complete his/her work to the Registered Staff. Attend at and/or provide information to the following: interdisciplinary team meetings, Nursing Department meetings and Nursing report sessions with Registered Staff. Participate as a team member in providing Resident centred care and service. Undertake all duties and responsibilities in compliance with Health and Safety standards, guidelines and legislation. Participate in annual mandatory education as per MOHLTC regulations as well as in-service educational opportunities. To adhere to infection control policies, procedures, protocols, routines and additional practices as required. Maintain awareness (at all times) of emergency procedures; participate in drills and associated educational opportunities. Complete required documentation. Be aware of and comply with all Corporate and home policies and procedures. Maintain confidentiality at all times. Other duties as assigned.

Knowledge and Experience

Grade 12 graduation or equivalent. Graduate of the Personal Support Worker Certificate Program. Previous experience in a long term care home an asset. Gentle Persuasive Approach Certificate would be considered an asset; Point Click Care experience an asset. Or equivalent to the above, must meet Section 47 of Long Term Care Home Act – Qualifications of Personal Support Workers.

Skills and Abilities

Good communication skills (both oral and written) Good interpersonal skills Ability to work collectively and with cooperation to achieve quality care for the Residents of the home and as a team member, accept mutual accountability for the quality of care provided. Ability to operate general office equipment, Resident lifting and assistive devices, and general medical equipment. Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act Posting #: SEIU 9.26 Position: Personal Support Worker Position Code: 7NLPSW Status: Permanent Part Time Number of Vacancies: 5 Employee Group: SEIU Local 1 Wage: #30.678 - $31.886 per hour (less $1 per hour for the probationary period) Hours Worked per Week: Up to 24 Division: Emergency and Social Services Department: Norview Lodge Reports to: Supervisor, Nursing and Personal Care Location: Simcoe, ON Posting Period: July 8, 2026 - July 21, 2026 How to Apply: Ensure the file extension for your resume document is .doc, .docx or .pdf If you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file. Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance. The Corporation of Norfolk County does not use Artificial Intelligence for the purpose of screening, assessing, or the selection of candidates. Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education. Thank you for your interest in this position. Only those to be interviewed will be contacted.