Order Desk Clerk Jobs in Sioux Lookout, Ontario, Canada
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Sioux Lookout, Ontario, Canada
Order Desk Clerk (NOC 65102)
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Order Desk Clerk (NOC 65102)
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Sioux Lookout, ON P0V, Canada
Job Type
Temporary Full-time
About The Job
Fresh Market Foods is seeking a detail-oriented Order Desk Clerk (65102) to process orders efficiently, assist customers, and provide administrative support. The ideal candidate will have strong organizational skills, excellent customer service abilities, and the ability to multitask in a fast-paced environment.
Job Duties
Accurately shop for customer orders, create AWBs, weigh boxes, and ensure proper documentation. Process order payments using various methods, including charge accounts, EMT, and credit cards. Provide friendly and professional customer service in person, over the phone, and via email. Address complaints or concerns effectively while maintaining a positive experience. Ensure applicable Nutrition North subsidies are correctly applied to eligible purchases. Maintain accurate records of orders, customer interactions, and assigned administrative tasks. Collaborate with other departments to support workflow and improve processes. Assist in onboarding and training new team members as required. Follow company policies, safety protocols, and maintain customer confidentiality. Stay up to date with product knowledge, promotions, and company updates.
Qualifications
High school diploma or equivalent; a combination of education and experience. Previous experience in customer service, retail, or administrative support is considered an asset. Strong organizational skills with attention to detail and accuracy. Ability to work efficiently in a fast-paced, team-oriented environment. Excellent communication and interpersonal skills. Basic computer proficiency, including email, data entry, and point-of-sale (POS) systems. Ability to handle cash transactions and payment processing accurately. Must be reliable and flexible to work a variety of shifts, including early mornings, evenings, weekends, and holidays as required.
Language of Work: Proficiency in English required; French is considered an asset.
Terms of Employment: Temporary Full-time (40 hours/week), with the possibility of extension.
Positions: 1
Benefits
After completing the 3-month probationary period, employees are enrolled in our Group Benefits which include Medical & Dental Benefits, Long Term Disability, Employee Assistance Program, Maple Program and access to our staff only gym. Additionally, employees receive a 10% discount at Fresh Market Foods and a 20% Discount at Your Dollar Store with More. After 1 year of employment, employees are eligible to enroll in our Group RRSP and DPSP programs.
Location of Work: 48 Front Street, Sioux Lookout, ON P8T 1B1
Closing Date: open until filled
Hourly Rate: $19.00 – $21.00 per hour (depending on experience)
Start Date: As soon as possible
Transportation: Fresh Market Foods will cover a one-time round-trip travel cost for the successful candidate to our location and back to their permanent residence at the end of the work period. (This does not include the cost for a full trailer move (household goods, trailers, or large personal belongings etc.).
Housing: Below-market value employee housing may be available, subject to availability.
Submit your resume to: Liz Ward, Human Resources Manager
In Store: 79 Queen Street; Sioux Lookout, ON
Email: jobs@freshmarketfoods.ca
Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodation will be provided during the hiring process.
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About Fresh Market Foods
FRESHEST PRODUCTS We are fresh obsessed! Loads of fresh product arrives at our door several times a week. We work hard to ensure you receive top quality produce, in-store baked goods, and high grade tender cuts of meat!.
RIGHT PRICE Our suppliers and buying team at the store work together to find our customers better prices. Every week we receive specials on products, check out our weekly flyer for more information.
EXCEPTIONAL SERVICE Here at the Fresh Market we know that our customers have busy lives and want to spend their time enjoying the beautiful scenery here in Northwestern Ontario. We are focused on making every shopping experience great by having helpful staff eager to help you find what you need and suggest great recipes and ideas. We also offer a full service order desk dedicated to shopping, packing, and shipping your groceries when you need them to where you need them, so call, e-mail, or fax us your order and let us do the work. SELECTION A store of 42000 square feet we are all about selection, we work with multiple suppliers to find the products that our customers are looking for. If there is something that you are looking for, talk or phone one of our friendly staff members today.
HERE FOR OUR COMMUNITY We are a proud supporter of our community, and as a local independent grocery store we live here too! We look for ways to make our community better and partner with lots of local organizations to reach that goal. Look for events on our website or for past successes that the staff have been involved in.