Join Our Team at Sheraton Hotel Newfoundland!

Steeped in history and built on the site of the old Fort William at the base of Signal Hill, Sheraton Hotel Newfoundland blends timeless elegance with the vibrant energy of one of North America’s oldest cities. Our premier location overlooks St. John’s Harbour and is just minutes from iconic attractions, boutique shopping, and the legendary George Street entertainment district.

With 301 modern rooms and suites and over 18,000 sq. ft. of well-appointed event space, we provide exceptional experiences for business and leisure travelers alike. But what truly sets us apart is our people.

At Sheraton Hotel Newfoundland, we are passionate hospitality professionals dedicated to the art of exceptional service. We believe in putting people first—whether it’s our guests, our team members, or our community.

As part of Westmont Hospitality Group, a leader in hotel ownership and management, we are committed to delivering superior results while upholding the highest standards in the industry.

Westmont embodies the following Values:

• Entrepreneurial
• Ethical
• Flexible
• Family Oriented
• Creative
• Empowered

We are seeking a Casual Bell Person to be a part of our Bell Desk Team. The successful candidate would need to be available to work a variety of shifts - weekdays, weekends, evenings and holidays - as well as occasional overtime as business levels dictate.

We offer competitive wages in addition to guestroom and food & beverage discounts at all Marriott International hotels around the world.

Summary of Responsibilities:

• To provide first point of welcome for guest in arrival process
• To carry luggage and familiarize guests with Hotel facilities and guest room amenities
• To give directions and recommendations to guests;
• To promote the hotel and its facilities;
• To promote city and surrounding area as an attractive tourist destination
• To maintain orderly appearance of lobby and front desk area;
• To ensure prompt delivery of faxes and packages and to ensure proper logging of same.
• Other assigned tasks;

Skills/Experience:

• Minimum of Grade XII or equivalency required;
• Proficient computer skills including Outlook Express
• Knowledge of French, an asset;
• Must possess a valid driver’s license, and know how to drive a standard shift vehicle with a minimum of two (2) years with no driving infractions; Copy of a clear driver’s abstract is required.
• Must be able to lift minimum of 50 pounds’ weight
• Must have an outgoing personality and feel at ease when interacting with guests;
• Knowledge of front desk operations and Lightspeed an asset;
• Must have excellent interpersonal skills;
• Above average customer service and up selling skills;
• Must be in excellent physical condition;
• Must be a responsible, organized individual who can work with limited or no supervision;
• Must be honest, reliable and dependable and practice good hygiene;
• Must demonstrate behavior consistent with core values;
• Must be a team orientated individual with good interactive skills.
• Must have a good knowledge of Newfoundland, particularly St. John’s (i.e. restaurants, entertainment & activities planned for the city, information on places of interest that guests may want to visit, etc.);

If you’re looking for a rewarding career in a dynamic and welcoming environment, we’d love to hear from you! Join us and be part of something extraordinary.

At Sheraton Hotel Newfoundland we are committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Diversity drives our success, and we value the unique perspectives each team member brings.

In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

We thank all applicants for their interest in this position. Kindly be aware that only those selected for an interview will be contacted.