Customer Service Representative Jobs in Timmins, Ontario, Canada
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Timmins, Ontario, Canada
Customer Service Representative – RIBO Licensed
Top Benefits
About the role
We are currently looking for a RIBO Licensed Account Manager with a minimum of 3 years experience and a desire to continue their insurance career in a highly energetic and positive environment that is professional and rewarding.
Allen Insurance Group is a dynamic sales organization with “Big City” thinking in a more relaxed rural setting, celebrating 120 years.
In this role, you will offer advised-based solutions in providing clients with customized insurance coverage to protect their lifestyle, whether it be their home, cottage, auto, or small business. This Account Manager position includes building and maintaining client relationships, selling new policies, explaining coverage terms, policy reviews and offering claims guidance.
Duties & Responsibilities
Provides quality service to clients by servicing personal lines accounts. Handles telephone requests, correspondence, and emails of clients identifying their needs in order to provide valuable service in a timely manner. Makes changes to designated clients’ policies, explains coverages, and remarkets policies as required. Services inquiries regarding claims, acting as a liaison between the insured and insurer for customer advocacy and guidance.
Education
Secondary School level Education. Registered Insurance Broker of Ontario (RIBO) license in good standing. CIP or CAIB designation completed, in progress, or part of current development plan.
Benefits
We offer medical and dental benefits, education and growth opportunities as well as a pension plan.
If you are looking for a company built on values that deliver professional excellence, growth, innovation, respect and a collective spirit, invest in your career by joining our team. We’ll take care of you.
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About Allen Insurance Group
Our Promise: We’ll take care of you.
At the end of the day, that’s why we are here, that’s why they call it insurance. At Allen Insurance Group, claims take precedence over everything else. Rest assured that when you need us most, we’ll be there for you – 24 hours a day, seven days a week.
Family business built on family values.
Allen Insurance Group is a family business. Our company was established over 100 years ago on simple values - honesty and integrity. Those same values guide us today. A guiding principle for every employee at Allen Insurance Group is that our integrity will never be undermined, and when it comes to our clients' insurance and financial requirements, we will always work in their best interest. This principal will continue to guide us for the next 100 years.
Committed to our communities.
We're committed to being part of the communities that we live and work in. We proudly support and sponsor local events in our communities, and we're even more proud of the fact that our employees donate their own time and efforts to local organizations, service clubs and charities