Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Senior Account Director, Brand

Zeno Group Canada is seeking a Senior Account Director to join our Brand Team. The ideal candidate is a strong account leader with expertise in client service, new business, team development and management - ensuring consistent excellence in the quality of work delivered to clients. This person is a skilled client counselor with the ability to deliver on clients’ business objectives and navigate challenging conversations in real-time.

With experience across inter-agency teams, you’ll lead the development, execution, and reporting of PR strategies and programs for consumer clients. You are an expert in all aspects of account management including day-to-day account activity, traditional and emerging PR strategies, creator marketing, and the provision of sound creative and strategic counsel to clients to support their business objectives. You lead with curiosity, creativity, and kindness, inspiring collaboration and supporting team growth.

This is a hybrid role working from our Toronto office.

About the Role:

• Serve as an effective client strategist who has day-to-day responsibility over a portfolio of clients, including strategy, planning, management of delivery, execution, reporting, and budgeting
• Lead 360° integrated brand programs that span earned, owned, paid, and shared channels from start to finish; spearhead innovative earned media strategies alongside teams while integrating cross-specialties as needed (e.g., creator marketing, paid media)
• Build strong relationships with clients and across the Zeno network, understanding key client information - including general business strategy, industry issues, products and services offered, key customers and competitors in the marketplace – and help educate junior team on these areas
• Provide strategic, trusted counsel to clients, while leading and mentoring your team(s)
• Drive business development with a keen eye for identifying new opportunities, both through expanded scopes with current clients and helping identify new business
• Help lead the ideation, development and presentation for new business pitches
• Regularly review client KPIs to ensure accounts deliver goals on time and on budget
• Contribute to the overall positive culture in the office
• Manage teams to maximize performance and productivity
• Oversee the financial management of accounts, including managing service levels by scoping and resourcing work appropriately; ensuring forecasts are accurate and aligned; and keeping client/program budgets on track

About You:

• 10+ years of brand PR experience, ideally with agency experience
• Curious by nature, tapped into culture,
• Proven success in providing sound creative and strategic counsel to clients and building credibility with senior-level client contacts
• Excellent writing and editing skills, and strong presentation skills with experience developing and delivering client presentations
• Collaborative spirit, results driven with the ability to manage multiple priorities and work against deadlines
• Demonstrated ability to thrive in a fast-paced environment, strong real-time problem-solving skills and the capacity to respond quickly as business factors shift
• Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals
• Strong voice for PR in an IAT environment

This posting is for an existing vacancy.

Pay Range: $110,000 to $120,000 CAD/yr.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. In accordance to Ontario's Employment Standards Act (ESA), salary posting ranges can not exceed a $50,000 CAD differential and are required for any role with a maximum salary below $200,000 CAD.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with tuition assistance, life insurance and free access to a certified financial coach. And our unique Zeno Wellness program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.