About The Role

HUB International continues to grow and is looking for a strong Commercial Lines Account Associate to support our Programs Practice. This is a great opportunity to work with an experienced and dedicated team of HUB professionals on an assigned commercial program account. Your focus will be on retaining these accounts and driving their growth. We are looking for someone with strong administrative support and customer service skills.

What You’ll Do

• Provide our internal and external clients with prompt, courteous and professional service, including handling coverage inquiries and processing client requests.
• Timely preparation of documents such as letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.
• Accurately process endorsements, invoicing of transactions and generating reports using various program systems.
• Calculate adjustments and premiums on policies and other insurance documents;
• Assist in the collection of accounts receivable while adhering to HUB International’s file management standards
• Increase knowledge of related insurance products
• Participate in training and professional development courses to enhance skills and industry knowledge

Qualifications and expertise that pave the way for Success

• Minimum 1 to 2 years of administrative support experience
• RIBO Licensed or in progress
• Experience working in a fast-paced and high-volume environment
• Proficient in Microsoft Office: Word, Excel, and Outlook
• Experience in Epic or a similar insurance brokerage management system is an asset
• Strong customer service skills with professionals
• Ability to work collaboratively as a key member of a team and independently with minimum supervision
• Strong attention to detail, time management and analytical skills.
• Excellent organizational, interpersonal, written, and oral communication skills

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

The expected salary range for this position is $46,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.