Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Program Consultant, System View leads and delivers high impact research projects, analysis and product development activities that inform health system decision making. Working across CIHI and with external stakeholders, the role conducts advanced quantitative and qualitative environmental scans, synthesis of complex health system information, stakeholder engagement, and develops evidence informed deliverables that strengthen understanding of how health systems function across Canada. This role translates complex evidence into actionable insights and communications for technical and non technical audiences, mentors junior staff, and represents CIHI in external forums.

What you'll do

• Conduct research and analysis including environmental scans, jurisdictional reviews, and synthesis of Canadian and international health system information to inform System View priorities.

• Develop, test, document and maintain conceptual models and frameworks; ensure methodological rigor, reproducibility and versioned specifications.

• Oversee information management activities required for projects: gather, standardize and synthesize qualitative, contextual and quantitative information into clear narrative products, briefing notes, public-facing materials and data-informed storylines.

• Implement quality assurance and reproducibility practices: write and maintain documentation, validate results, and use version control and testing frameworks to ensure outputs meet organizational standards and privacy/confidentiality requirements.

• Manage project and product lifecycles: prepare project plans, set milestones, track resources, identify and mitigate risks, coordinate cross functional teams and external partners, and report progress to stakeholders.

• Engage and advise internal and external stakeholders (jurisdictions, clinicians, Indigenous organizations, vendors, academic and policy partners): gather requirements, co design solutions, lead consultations and promote adoption of products/services.

• Apply and champion responsible data governance and privacy practices, including respect for Indigenous data sovereignty and culturally safe engagement when relevant.

• Translate complex findings into clear deliverables — reports, dashboards, visualizations, presentations, policy briefs and peer reviewed manuscripts — tailored for technical and non technical audiences.

• Provide leadership and mentorship: coach junior analysts, design knowledge sharing sessions, and contribute to team learning and methodological development.

• Represent CIHI externally: present at conferences, participate on committees and working groups, and support promotion of CIHI products and services.

• Contribute to business planning and evaluation activities: operational planning, corporate reporting and assessing product impact.

What you'll bring to the table

• Undergraduate degree in Health Sciences, Epidemiology, Biostatistics, Health Economics, Public Policy, Data Science or related field, or equivalent combination of education and related experience.

• Training in health system planning, knowledge mobilization, or qualitative research methods is an asset.

• Minimum 5 years of relevant experience in health system planning, decision support, applied research, or health policy research.

• Experience working within a provincial/territorial/regional health system is preferred.

• Experience engaging senior health system stakeholders, including decision makers and advisors.

• Experience managing projects and coordinating work in a matrix environment.

• Strong research, qualitative and quantitative synthesis skills with hands on experience in statistical methods and analytic techniques.

• Excellent written and oral communication skills for diverse audiences.

Proficiency with Microsoft PowerPoint, Word, Excel, Copilot and ChatGPT; experience with information or data visualization (e.g., Tableau, Qlik, ggplot2/matplotlib, or similar) is an asset.

• Analytical rigour and intellectual curiosity.

• Stakeholder engagement and partnership building.

• Project and product management with attention to deadlines and deliverables.

• Clear communication and knowledge translation.

• Ethical judgement and respect for privacy and data governance.

• Occasional travel may be required.

• Fluency in English is required, bilingualism in both official languages is an asset.

Closing Statement

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

As part of CIHI’s applicant screening process, we complete a comprehensive pre-employment background check for all potential hires. This includes a criminal record check, credit report, social media, and education verification.

Employment Equity

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.