Unit Clerk Ii Jobs in Toronto, ON
Create alert for “Unit Clerk II”
Toronto, ON
About the role
Overview
As part of the multi-disciplinary team the Unit Clerk is responsible for the facilitation of patient flow through the Emergency Department and acts as a liaison to staff, patients, their families and the public; the incumbent is professional, courteous and displays the values of the organization during all interactions while working collaboratively with the clinic and interdisciplinary staff.
Education
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Minimum Grade 12 or equivalent educational preparation.
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Training related to office administration/office coordination.
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Knowledge of medical terminology required.
Qualifications
- Demonstrated ability to work independently and as part of an interdisciplinary team in an extremely diverse, fast paced environment.
- Proven innovation in problem solving skills and critical thinking.
- Demonstrated interpersonal and conflict resolution skills.
- Professional telephone etiquette is mandatory.
- Expert in the use of Powerchart, ANSOS, ESM, SAP/SRM, Word and Excel.
- Excellent written and verbal communication skills required.
- Excellent computer and keyboarding skills.
- Demonstrated embodiment of MGH core service standards and values as demonstrated through tact, diplomacy and discretion in matters that relate to patients, staff and hospital affairs.
- Demonstrated ability to understand and follow written and verbal instructions.
- Demonstrated ability to be receptive to instructions/direction.
- Able to work independently as well as work in a team environment.
- Excellent organization skills required.
- Experience coordinating patient bookings appointments required.
- Chart and file management.
- Demonstrated ability to work closely with patients, to provide patient focused care.
- Excellent work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
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About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
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