Summary Of Duties

Schedules patients for a variety of medical imaging procedures and exams. Performs telephone and reception duties at primary public and workroom locations. Greets, receives, instructs and directs patients, relatives, visitors and hospital staff. Obtains primary patient demographics, OHN or third party billing information from patients as required Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors. Assists designated personnel to expedite request for verbal or Stat result requests Fling/sorting/faxing of reports as required Data entry in relevant information systems as required Other clerical duties as required

Qualifications/Skills

OSSGD or equivalent as recognized by the Ontario Ministry of Education

Post-secondary job-related course and recent related experience preferred Demonstrated understanding of medical implications related to scheduling of procedures & exams Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required Demonstrated understanding of medical and radiology terminology an asset Demonstrated effective organizational and time management skills Demonstrated good interpersonal and communication skills Demonstrated outstanding flexibility and excellent customer service