Line of Service

Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Manager Job Description & Summary Reporting to the Director of Operations within the Products & Technology (P&T) organization, this role serves as the central coordination point for technology audits on behalf of P&T and as liaison between the various internal and external audit teams and the P&T technology stakeholders.

The role is responsible for understanding the scope, objectives and requirements of technology audits; coordinating P&T’s response to audit requests; and manage P&T’s responses to audit finding across various key technology domains including Quality Management System & Engineering (QMSE), IT Service Management (ITSM), Information Security & Privacy (ISP), and Web Technology & Cloud (WTC).

This role ensures that audit engagements run smoothly, that audit requirements are aligned with risks and control objectives, that findings are accurately understood and addressed, and that management responses and remediation plans are timely, consistent, and well-evidenced. The Manager acts as a trusted liaison, aligning auditors, control owners, and technology stakeholders to strengthen the firm's overall control and compliance posture while minimizing audit support efforts and disruption to IT operations.

The Opportunity

As a Technology Audit and Compliance Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: Serve as the primary point of contact between internal and external audit teams and technology stakeholders Facilitate communication between auditors, control owners, and senior management Coordinate audit schedules, scope discussions and process walkthroughs Coordinate information requests and gather audit evidence Report to leadership on audit progress Lead the preparation, review, and submission of management responses to audit findings; ensure responses are accurate, evidence-backed, consistent, and submitted within agreed timelines Develop and track remediation/action plans with control owners; monitor progress, validate closure of findings, and report status to leadership and auditors Understand regulatory, certification and internal policy requirements, risks and control objectives and work with technology stakeholders to ensure controls meet relevant control objectives in a manner that optimizes control re-use and minimizes control activity efforts Work with audit teams to optimize the use of audit evidence across audits and audit requirements to minimize audit response efforts Standardize audit response templates and processes; improve evidence repositories and tracking tools to enhance audit readiness and reduce audit response efforts Educate P&T staff and technology leaders on regulatory, certification and internal policy requirements What You'll Bring Your skills, knowledge, and experiences are what set you apart. Here's what we look for: Bachelor's degree in Computer Science, Information Systems, Information Security, Engineering, Business, or a related field Preferred/Required Certifications (one or more): CISA, CISM, CRISC, ITIL (Foundation/Intermediate), ISO 27001 (Foundation/Lead Implementer/Auditor) Experience in technology audit, IT risk, compliance, audit coordination, or control management. Demonstrated experience coordinating with internal and external audit teams and managing the lifecycle of audit findings and responses. Exposure to QMSE, ITSM, ISP, and WTC control environments. QMSE: Familiarity with quality management systems and engineering process controls. ITSM: Understanding of ITIL-based processes (incident, change, problem, configuration management). ISP: Knowledge of information security and data privacy frameworks (ISO 27001, NIST CSF, GDPR/local privacy laws). WTC: Awareness of web technologies, cloud platforms (AWS/Azure/GCP), and related control considerations. Proficiency in GRC/audit management tools, evidence repositories, and tracking/reporting tools. Strong organizational, project coordination, and time-management skills. Excellent attention to detail and ability to draft clear, accurate written responses. High integrity, discretion, diplomacy, and the ability to influence without authority. This position ensures continuity and upholds our standards of excellence following the departure of a valued team member. The salary range for this position is $101,300 - $151,300. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization {+ 22 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required?

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process. The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).