Claims Adjuster, Strategic Insurance Products Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
Assistant Product Manager, Commercial Auto
Top Benefits
About the role
Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. Out of Scope, Permanent, Full-Time Location: Regina, Edmonton, Calgary or Toronto Pay Range: $99,155 - $132,187 Closes: July 26, 2026 Work Location: This role is eligible for hybrid – this means you’ll have the flexibility of working from home and in the office. General Accountability Responsible for contributing to the profitability, growth, design, development, analysis, and management of commercial lines insurance products for SGI CANADA and its regional operations. Conducts analysis of company, industry, and external data, industry and consumer trends, and gathers market knowledge from internal staff. Key Accountabilities Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned. Product Performance Management Assists with analysis, design, development and management of applicable insurance products across Canada to achieve profitability and growth. Assists with analysis of customer segments and product performance results by jurisdiction to determine profitability, size, growth opportunities, and loss concerns. Monitors regulatory changes in each jurisdiction and communicates changes to Product Manager. Evaluates new and emerging issues (industry, market, legislative, economic) Product Design and Policy Wordings and Product Changes Implementation Assists with analysis of competitor and customer information to determine product initiatives, new/modified products required and how to appropriately segment the market. Initiates and leads system enhancements or new systems development required to administer the product. Internal and External Stakeholder Relationship Management Coordinates with and advises the marketing department in developing market research surveys in order to adjust product or create new products to improve profitability. Liaises with Underwriting, Regional Management and Actuarial staff to ensure that underwriting practices and product pricing achieve an appropriate balance between profitability and growth. Liaises with the Claims department to identify service modifications that are more closely aligned to customer needs. Initiates, leads and/or contributes to projects involving applicable insurance products. Identifies training needs and develops plans accordingly (underwriters and brokers). Initiates interaction and collaboration with outside vendors and business consultants. Key Metrics Identification and Monitoring and Underwriting Budget Development Monitors Key Performance Indicator reporting. Utilizes Business Intelligence asset to assist with decision making and create a data savvy culture within the product management group. Assesses identified metrics and investigate and responds accordingly. Assists with the development of premium budgets. Provides input to development of budgeted loss ratios in collaboration with actuarial group. Monitors and investigates variances from budget. Product Pricing/Pricing Analysis/Segmentation/Rate Change Impact Analysis Analyzes and assesses product experience. Recommends and advocates pricing changes to Product Manager. Forecasts impact of planned rate changes (dislocation, etc.) Collaborates with pricing group to implement additional segmentation and pricing equity. Evaluates and measures implemented changes. Evaluates competitor pricing and recommends pricing adjustments accordingly. Product Strategy Development Researches, prepares, defines and delivers on product strategies in conjunction with Product Manager. Identifies, analyzes and prioritizes product initiatives. Recommends implementation of product initiatives to Product Manager. Leadership Actively contributes to and supports a culture of a high performing workforce. Participates in divisional succession plans, ensuring ongoing professional and career development and supports development in others. Supports a culture of leadership and accountability to effectively deliver on strategic and corporate strategies. Is actively committed to leadership development across the company, supporting team and workforce readiness through mentoring, training and developmental opportunities. Corporate Management Enables the success of programs and policies that are in alignment with corporate, strategic and divisional strategies. Manages risk in area of authority. Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility. Education and Experience Four-year degree from an accredited post-secondary education institution in a relevant field of study such as Business Administration or Commerce, or Mathematics & Applied Science. Eight years’ experience comprised of four years leadership and four years’ experience in a senior technical insurance, statistical, actuarial or finance position. Knowledge, Skills and Abilities Knowledge of applicable insurance products. Knowledge of the principles and practices of insurance. Knowledge of the insurance market. Knowledge of statistical models and their application. Knowledge of project management methodologies. Knowledge of organizational units and how they interact to support the corporation’s operations. Ability to analyze financial statements. At SGI, we’re committed to building a workplace where everyone feels seen and heard, and where every individual is respected. Our commitment to reconciliation includes actively hiring Indigenous people and creating opportunities for diverse talent to thrive. We offer more than a job; we embrace diverse backgrounds and experiences, provide a career with purpose, growth, and belonging. Join us and help shape a workplace where every voice matters and contributes to our shared success. If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to employeeleaves@sgi.sk.ca and we will work through your request with you. All information received will be kept confidential. Pay Range:$99,155.00 - $132,187.00 Posting Close Date: July 26, 2026 As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role. SGI has offered affordable insurance products and great service to our customers since 1945. SGI has 2 distinct operations — the Saskatchewan Auto Fund and SGI CANADA. The Auto Fund is Saskatchewan’s compulsory auto insurance program, operating the driver licensing and vehicle registration system. SGI CANADA is the property and casualty insurance division which offers products in Saskatchewan, British Columbia, Alberta, Manitoba and Ontario through a network independent insurance brokerages. SGI and SGI CANADA are Crown corporations, owned by the Government of Saskatchewan. Our culture is one of personal accountability, where all of us are empowered to be leaders. We encourage a growth mindset that sees change as an opportunity to learn, innovate and continuously improve. We value respectful collaboration and open communication where your voice is welcome and appreciated. Each of us has a role in SGI and SGI CANADA’s success and we acknowledge everyone’s contributions. We care about each other. We treat one another with kindness and celebrate each person’s uniqueness so we can all be our authentic selves at work. That’s because diversity, equity and inclusion are foundational to our culture and who we are. Different backgrounds and perspectives make for a vibrant and creative community where innovation flourishes. We offer more than a paycheque (although we do provide competitive pay!). Everyone at SGI and SGI CANADA enjoys great benefits, perks and options to balance work and everything else life sends their way. We also believe in you and your future career aspirations. Regardless of where you start, SGI and SGI CANADA will invest in you by supporting education, accreditation and professional development. If you have been referred for a job in our career section, please ensure you are using the referral link to submit your application. The link will trigger automatically to the email address provided by the referrer. If you have not received the link in your inbox, verify your spam/junk folder or reach out to the Employee who is referring you for the job opportunity to obtain the link. Failure to use the referral link will result in your application not being registered as a referral.
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About SGI CANADA
SGI CANADA has been in the insurance business for more than 70 years.
We offer competitive property and casualty insurance products in B.C., Alberta, Saskatchewan, Manitoba and Ontario, along with Coachman Insurance Company also in Ontario. All our products are sold through a network of independent insurance brokers.
Our brokers have contracts with us to market our products and to service existing SGI CANADA insurance policies sold through their brokerages.
While many insurance companies are moving away from independent insurance brokers, SGI CANADA chooses to embrace its broker network to provide a personal connection and better customer service.
The company employs over 2,000 people and works with a network of over 500 independent insurance brokers. Regina, Sask. is the home of SGI CANADA's corporate head office.