DESCRIPTION

Come join our incredible Retail team!

Here’s our Current Opening

Position: Embroidery Lead - Inventory Control, Campus Outfitters

Reports to: Supervisor, In-house Garment Production, Campus Outfitters

Total Number of Reports: 4-5 Indirect Reports

Division: Retail

Location: North York, Dufferin & Steeles, On-site

What You’ll Be Doing

You’ll lead day-to-day garment decoration production, mentoring and delegating

work to Garment Decoration Clerks while upholding department standards for quality, accuracy, and safety. You’ll operate and troubleshoot imprint equipment, decorate garments using embroidery and direct-to-film transfers, and keep the production space clean, organized, and on schedule by creating weekly staffing plans. You’ll also support inventory and quality control by improving SOPs to reduce waste, investigating customer complaints, assisting with defective returns, and coordinating inventory pulls for production readiness.

Key Responsibilities

Team Lead

In collaboration with and support of the Supervisor In-House Garment Production

• Directs the daily production
• Mentors Garment Decoration Clerks in daily production tasks
• Delegates daily production tasks to Garment Decoration Clerks
• Upholds department standards for quality, accuracy, and safety as a role model for other employees
• Ensures all imprint equipment is operating properly, takes appropriate actions to correct any issues
• Dedicated to creating a high-quality product that consistently meets product specifications
• Responsible for maintaining a clean and tidy production space.
• Decorating garments using embroidery, and direct to film transfers
• Creates weekly schedules

Inventory and Quality Control

• Develop, implement, and update standard operating procedures to improve quality and reduce waste.
• Investigate customer complaints with the assistance of the sales team, to determine cause and focus on corrective action
• Assist with returns of defective or damaged items.
• Communicate write offs for inventory adjustments.
• In collaboration with the merchandise assist pull and prepare inbound and in stock inventory for production

Education, Qualifications and Experience

• Post-secondary degree, or equivalent combination of education/experience
• 5 years’ production experience preferred
• Post-secondary education in clothing and textiles an asset

Knowledge, Skills and Attributes

• Intellectual curiosity and a commitment to continuous learning is highly valued – a growth mindset.
• Values matter to you. You bring your whole self to work, and you live our values to be the trusted collaborator, lead with intention and ingenuity, and empower many views and voice.
• Ability to multitask in a fast-paced environment
• Basic mechanical aptitude for equipment maintenance and troubleshooting
• Strong interpersonal and communication skills
• Excellent time management skills and ability to meet deadlines
• Organized with strong attention to detail
• Working knowledge of Microsoft Office including Outlook, Excel and Word
• Energetic; you thrive in a team environment
• Ability to lift boxes weighing approximately 25 kg 

About University of Toronto Press

The University of Toronto Press (UTP) is one of the largest university presses

in North America, publishing landmark scholarship since 1901. Each year UTP releases over 250 new scholarly, course, and general interest books in print, audio and ebook formats, and over 80 journals. In addition, UTP manages the distribution for over 250 publishers and imprints in Canada, the US, and around the world, with warehouses in Toronto, Ontario and Buffalo, New York. UTP also runs the University of Toronto Bookstores across the three main campuses, serving over 100,000 students and 16,500 faculty.  

As the leading university press in Canada and one of the largest in North

America, we acknowledge our role and responsibility in effecting positive change. With this, we seek to continuously improve the diversity and representation of our publications and the clients we represent, as well as within the makeup of our organization. With strong commitment from leadership, we are collectively bringing forward change across the organization, both within our company culture and in our publishing, distribution, and retail endeavours.

UTP operates with mutual trust, respect, and integrity as we strive to identify

and remove barriers. We are committed to making UTP a great place to work by addressing and challenging systemic inequities.   

Interested in applying?  

We truly thank all applicants for their interest in joining the Press, only

those candidates considered for an initial interview will be contacted. 

The University of Toronto Press encourages applications from all qualified

candidates. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact the People Team at (647) 805-5082.