Quality Analyst Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
Dock Quality Analyst
About the role
Description
Join the Armour Team Today!
The Dock Quality Analyst is responsible for monitoring, analyzing, and improving key operational quality measures within the warehouse and dock environment. This role supports consistent execution of dock processes by reviewing key performance indicators, identifying quality issues, and working with operations teams to improve load factor, scanning compliance, seal quality, and load securement. The position plays an important role in maintaining operational accuracy, freight integrity, and service reliability.
Location: Moncton, NB
Schedule: Monday - Friday | 7:00am - 5:00pm
Type: In-office
What You'll Do
Monitor and report on scanning compliance to ensure freight is accurately tracked throughout dock operations. Review load factor performance and identify opportunities to improve trailer utilization and operational efficiency. Audit load securement practices to confirm freight is properly protected and secured before departure. Conduct seal time auditing and review seal quality to support shipment integrity and process compliance.
What You Bring
Previous experience in warehouse, dock, transportation, logistics, or freight operations is preferred. Experience reviewing operational reports, key performance indicators, audit results, or quality control data is considered an asset. Strong working knowledge of dock processes, freight handling, load securement, scanning procedures, and seal compliance is preferred. Demonstrated ability to identify process gaps, document findings, and support corrective actions. Proficiency with Microsoft Office applications, particularly Excel, with the ability to track, organize, and summarize operational information. Strong verbal and written communication skills, with the ability to work collaboratively with dock, warehouse, and operations teams. High attention to detail, sound judgment, and the ability to prioritize tasks in a fast-paced operational environment.
Not the right fit? Search for Dock Quality Analyst jobs in Moncton, New Brunswick, Canada
About Armour Transportation Systems
At Armour, we let our managers manage and ensure they are listening, learning and communicating effectively with our customers and employees, throughout Atlantic Canada and our 26 terminal network. Everything we do is centered on our customer and the business of moving freight. As we add to our services we make sure everything ties together and provides our clients with a complete and fully integrated transportation and logistics package.
Being situated in Atlantic Canada has its advantages. The strong sense of community we've grown up with is fully integrated into our company's culture. What does that mean to our customers? It translates into relationships built on trust and mutual respect and the assurance that we will deliver on the promises over 1,900 members of our team commit to every day.
We are well positioned to act on behalf of our customers and partner carriers serving our region. These combined relationships give us added volume, creating higher efficiencies and service levels for our company. It extends our reach throughout North America and everyone benefits as a result. Our customers, fellow carriers and employees realize the rewards of our philosophy to find win-win opportunities in everything we do.
We're always flexible, and willing to change. Innovation has gone far beyond trucks and warehousing. Our people are innovative and continue to be the driving force of our organization.