Business Analyst – Senior (RQ11354)

Client: Ministry of Public and Business Service Delivery and Procurement

Location: 222 Jarvis Street, Toronto, Ontario (Onsite)

We are seeking an experienced Senior Business Analyst to support enterprise-level digital transformation initiatives within the Ontario Public Sector. The successful candidate will provide advanced business analysis services for complex I&IT programs, supporting integrated multi-ministry government services through requirements analysis, business process improvement, enterprise documentation, and stakeholder collaboration.

The ideal candidate will have 10+ years of Business Analyst experience, with strong expertise in service-oriented design, enterprise architecture documentation, Agile methodologies, business process modeling, security/privacy/accessibility compliance, and public-sector technology initiatives. Experience producing architecture deliverables for governance approvals, including ACT and ARB documentation, deployment models, data flow diagrams, sequence diagrams, and Zachman Framework artifacts, is required.

Role Snapshot

Requisition ID: RQ11354

Job Title: Business Analyst – Senior

Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: 222 Jarvis Street, Toronto, Ontario (Onsite)

Estimated Start Date: August 10, 2026

Estimated End Date: March 31, 2027

Contract Duration: 177 Business Days

Extension: Probable following the initial engagement

Work Schedule: 7.25 Hours per Day

Security Clearance: No Clearance Required

Mandatory Application Documents

Interested candidates should submit the following to hrsmss@smsoftconsulting.com by Thursday, August 6 at 10:00 AM EST.

Mandatory Documents

Updated Resume (Microsoft Word format)

Professional References Expected Hourly Rate Visa Status LinkedIn Profile URL

Applications submitted without all mandatory documents cannot be processed.

Key Responsibilities

Business Analysis & Requirements Management (50%)

Lead and conduct comprehensive business analysis activities for complex I&IT initiatives. Engage with business stakeholders, subject matter experts, and technical teams to gather, analyze, and document requirements. Translate business needs into detailed functional and technical requirements. Develop business models, process models, use cases, user stories, and acceptance criteria. Facilitate requirements gathering sessions, including interviews, workshops, JAD sessions, and stakeholder meetings. Analyze business problems and opportunities to recommend effective technology solutions. Develop traceability matrices, performance measures, and requirements documentation. Support Agile delivery teams by refining user stories and validating acceptance criteria. Apply business process re-engineering techniques to improve service delivery and operational efficiency.

Enterprise Architecture & Technical Documentation (20%)

Develop and maintain enterprise architecture documentation and solution artifacts. Create architecture deliverables supporting ACT and ARB governance approvals.

Prepare and maintain

Checkpoint/Gating Matrices Logical and Physical Architecture Documentation Logical and Physical Deployment Models Business Architecture Models Sequence Diagrams Data Flow Diagrams Apply enterprise architecture frameworks, including the Zachman Framework. Translate business and data requirements into technology solution specifications. Collaborate with architects, developers, security teams, and project stakeholders. Ensure documentation aligns with enterprise architecture standards and governance requirements.

Public Sector Program & Stakeholder Engagement (30%)

Support complex government programs involving integrated multi-ministry services. Ensure business solutions comply with public-sector, industry, security, privacy, and accessibility standards. Analyze impacts related to security requirements and integrated systems. Prepare business cases, feasibility studies, cost-benefit analyses, presentations, and briefing materials. Monitor project progress, identify issues, and provide updates to management and stakeholders. Support change management activities and adoption of new business processes. Collaborate with technical teams using Agile, DevOps, and modern delivery practices.

Required Skills & Experience

Skill / Experience Years Required Senior Business Analysis Experience 10+ Business Requirements Gathering & Documentation 10+ Enterprise Architecture Documentation 5+ Service-Oriented Design Projects Required Public Sector / Government I&IT Programs Required Multi-Ministry Integrated Service Environments Required Zachman Framework Experience Required ACT / ARB Architecture Deliverables Required Business Process Modeling & Re-engineering Required User Stories & Acceptance Criteria Development Required Agile / DevOps Delivery Experience Required Security, Privacy & Accessibility Compliance Analysis Required WCAG 2.0 / AODA Standards Required Wireframes, Use Cases & Data Flow Models Required

Technical Skills & Tools

Enterprise architecture frameworks and methodologies

Business functional modeling Business event modeling Business process mapping Conceptual and logical data modeling Sequence diagrams and data flow diagrams CASE tools for requirements and architecture documentation Agile and structured development methodologies Information management principles and practices Large Language Model (LLM) and Generative AI application knowledge Technology solution design documentation

Highly Desired Qualifications

Experience working within Ontario Public Service (OPS) environments

Knowledge of OPS Unified Project Management Methodology Knowledge of OPS Enterprise Architecture and Gating Processes Experience with Information Management principles Experience supporting accessibility compliance initiatives Experience with object-oriented methodologies Experience with large-scale government digital transformation programs Strong understanding of emerging I&IT technologies

Ideal Candidate Profile

The ideal candidate is a highly experienced Senior Business Analyst with a strong background in enterprise government technology programs. You bring expertise in business analysis, enterprise architecture documentation, Agile delivery, stakeholder engagement, and compliance-driven solution design. You are experienced in translating complex business requirements into actionable technology solutions while supporting governance approvals and delivering high-quality documentation within large, multi-stakeholder environments.

How to Apply

Interested candidates should submit the following by Thursday, August 6 at 10:00 AM EST to hrsmss@smsoftconsulting.com:

Updated Resume (Word Format) (Mandatory)

Professional References (Mandatory) Expected Hourly Rate (Mandatory) Visa Status (Mandatory) LinkedIn Profile (Mandatory)

Applications missing any mandatory documents cannot be considered.

If this opportunity is not the right fit for you, please share it with experienced Senior Business Analysts, Enterprise Business Analysts, I&IT Consultants, or Digital Transformation Analysts with expertise in government technology programs, enterprise architecture documentation, Agile delivery, service-oriented design, security/privacy compliance, and stakeholder management.