If you’re an enthusiastic individual looking to get your foot in the door in the Service Department and learn about the dealership world, then this is a great position to start in!

Volkswagen MidTown Toronto is looking for a Service Drive Thru Concierge to add to their team in Toronto.

The Service Drive Thru Concierge is responsible for assisting customers and are an integral part of the day-to-day flow of business in the Service Department.

Our Service Concierge provide excellent customer service while interacting with customers in the Service drive-thru. They also assist Service Advisors and Technicians by bringing customer vehicles through the shop or through the car wash.

Volkswagen MidTown Toronto is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024, 2025 and 2026. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

Pay: $18.50 to $20 per hour.

Why Join HG

Career Growth: Unlock opportunities for advancement within our organization. Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000. Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP). Excellence Recognition: Proudly awarded as one of Canada's Best Managed Companies in 2024, 2025 and 2026. Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success. Mentorship: Receive training and support from our leadership team. Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships. Social Engagement: Engage in social events like sporting gatherings and BBQs. Work-Life Balance: No Sunday or holiday work plus long weekends off all summer-long for more time with family. And much more for you to discover!

Job Duties

Greets all customers entering the service area with a friendly and upbeat attitude. Assist customers with their questions, and direct them to the appropriate person or location. Controls service traffic flow and parking. Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage. Assists Service Advisors with duties at the service counter and in the service drive through. Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc. Maintains a professional appearance. Assists customer follow-up on repair orders. Other duties as required by the Service Manager.

What We Look For

A positive attitude! Valid G2 or G Driver's License. Clean driving record. Able to drive both manual and automatic transmission is an asset. Previous customer service experience. Keen attention to detail. An organized and motivated individual who can work independently and as a team player.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.