PRODUCE SHIFT SUPERVISOR

Location: McKenzie Corner, 1286 McKenzie Ave, Victoria, BC V8P 5P2

THE ROLE

We are currenting seeking a Full Time Produce Shift Supervisor to join our growing team. The ideal candidate will have passion and knowledge for all things produce and will assist the Produce Management Team in overseeing the daily department operations, including delegating tasks, training and developing employees, providing exemplary customer service, upholding store policies, and ensuring the proper rotation and display of product to meet our high standards for freshness and quality.

Assist in managing, motivating, training, and developing staff according to company policies and procedures. Merchandise produce so that it is organized and visually appealing to maximize sales and uphold overall store appearance. Control product rotation with produce floor stock, manage floor displays to ensure limited product loss, execute in store specials when necessary. Manage inventory levels to limit product loss. Provide exceptional customer service in all situations, including returns and complaints. Maintain store and display signage to set standards. Monitor sales floor for loss-prevention and store security purposes. Be a role model and inspire behaviour consistent with our values. Provide exceptional customer service to all Team Members, customers, and vendors.

Who We Are

The Root Cellar sprouted from a deep passion for fresh, local food and sustainable food systems.

What began as a small idea quickly took root in Victoria, where the community embraced and amplified that passion - helping The Root Cellar grow into what it is today. Across both markets, we proudly offer Vancouver Island’s widest selection of locally grown, organic, and conventional produce, alongside a full-service butcher and deli, artisanal groceries, dairy, fresh breads, and bulk foods.

At The Root Cellar, we’re committed to supporting local farmers and makers, celebrating great food, and creating a welcoming place where quality, care, and community come together under one roof.

What You Bring To The Table

At least one year of retail supervisory experience in a grocery, food specialty or produce environment. A passion for providing superior customer service and sharing produce knowledge. A positive attitude and the desire to lead and motivate a team. The physical ability to stand for long periods of time and lift 25-50lbs repeatedly. The ability to multi-task and maintain organization in a fast-paced environment. The availability to work a variety of shifts including 1:30 pm to 10 pm closing shifts.

THE DETAILS

We offer competitive wages, a Culture of Teamwork, Collaboration & Continuous Learning.

Please submit your resume if you want to apply for this career opportunity.

We look forward to meeting you!