Key Holder Jobs in Vancouver, British Columbia, Canada
Create alert for “Key Holder”
Vancouver, British Columbia, Canada
About the role
Enchant the World With Chocolate – One Guest at a Time. At Lindt, we don’t just sell chocolate, we create magical moments. We're looking for a passionate and energetic Keyholder to join our team and help deliver an exceptional retail experience. If you're a strong leader with a love for chocolate and customer service, we’d love to meet you!
The role's purpose
The Keyholder role is essential in supporting the store team. This role is responsible for providing excellent customer service, driving sales, and assisting with various store duties. As a Keyholder, you will help us achieve our mission to Enchant the World With Chocolate.
Availability - 20-35 hours/ week
Pay rate - $18.35/hour What You'll Do: Leadership and Teamwork: Assist with manager on duty responsibilities, holding a key and opening and closing the store. Support team members to achieve daily sales targets and deliver exceptional customer experiences. Participate in training and onboarding new team members. Assist with visual merchandising and execution of in-store activations.
Customer Service
Welcome customers to the store, answer questions, and provide personalized assistance on product features. Handle returns and resolves customer concerns in a professional and timely manner. Act as a brand ambassador by sharing Lindt’s values and product excellence. Support efforts to drive B2B sales by promoting corporate gifting options.
Inventory
Ensure compliance with visual merchandising standards and inventory control procedures. Support inventory duties, including stock replenishment and receiving. Assist with coordinating corporate gifting orders.
Cash Handling
Assist with cash handling duties.
Qualifications
Proven experience in a retail sales or customer-facing role. Strong customer service skills with the ability to drive sales. Experience with POS systems and cash handling.
Familiarity with inventory control and visual standards
Confident communication and interpersonal skills.
Ability to prioritize tasks and perform under pressure
Friendly and energetic personality with a customer-first mindset. Comfortable with flexible availability, including weekends and holidays. High school diploma or equivalent. A passion for chocolate!
We thank all those who have applied; however, only the selected candidates will be contacted. We are committed to providing accommodation for people with disabilities. Accommodation is available upon request. Please contact our Human Resources department for more information.
Not the right fit? Search for Key Holder jobs in Kanata, Ontario, Canada
About Brand Momentum
Brand Momentum is Canada’s largest independent Sales, Marketing, and Retail agency.
We focus on authentically connecting brands to people by creating and executing remarkable programs. Not only do we deliver value for our clients, we also take care of our employees, partners, and community. Our team of over 2000 employees manages and executes programs in the retail, health and beauty, food and grocery, medical, building supply and financial services markets across Canada. At Brand Momentum we are rooted in Goodness and hold ourselves accountable for our actions. We are proud to be a three time winner of Canada’s top 100 Best Workplace® and to be named one of Canada fastest growing companies and ranked 18 in PROFIT Magazine’s 14th annual PROFIT HOT 50®. Let's make something REMARKABLE, together.