Company Overview

Req ID: 384520 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Solution Architect to join our team in Remote, Ontario (CA-ON), Canada (CA).

Position Overview

Reworld is seeking a highly experienced Salesforce Technical Architect to lead the architecture, design, and delivery of strategic customer-facing solutions built on Salesforce Experience Cloud. This role will be responsible for driving the technical vision and execution of a large-scale customer payments initiative, integrating Salesforce with multiple ERP systems, payment gateways, middleware platforms, and enterprise services. The ideal candidate is a hands-on architect and self-starter who can independently engage business and technical stakeholders, facilitate workshops, define architecture, build proof-of-concepts, and provide technical leadership across architects, senior developers, and integration teams. The architect will play a key role in delivering a seamless customer payment experience spanning Salesforce, NetSuite, PeopleSoft, payment processors, Data Hub, and AWS-based integration services.

Key Responsibilities

Solution Architecture & Technical Leadership Own end-to-end architecture for Salesforce Experience Cloud and enterprise integrations. Define scalable, secure, high-performing solutions aligned with enterprise standards. Lead architecture reviews, technical design sessions, and implementation planning. Establish integration, security, and data architecture patterns. Provide technical leadership to architects, technical leads, developers, and vendor teams. Drive design decisions and resolve complex technical challenges.

Payments & Customer Portal Expertise

Design and implement customer-facing payment capabilities within Salesforce Experience Cloud. Architect integrations with payment gateways, processors, and ERP platforms. Define solutions supporting invoice payments, payment status tracking, transaction history, ACH and credit card processing, and customer self-service capabilities. Ensure solutions are secure, scalable, and aligned with PCI-compliance requirements. Evaluate and recommend payment architecture approaches, including API-based and hosted payment experiences.

Enterprise Integration Leadership

Design and oversee integrations between Salesforce and: NetSuite PeopleSoft AWS Services Middleware/Data Hub platforms Third-party payment providers Enterprise APIs Establish API governance, authentication, security, and monitoring standards. Lead integration design for real-time and batch synchronization requirements.

Stakeholder Engagement & Discovery

Lead architecture workshops and requirement discovery sessions. Partner directly with business, finance, billing, customer service, and IT leadership teams. Translate business objectives into technical solutions. Independently manage discussions with executive and senior stakeholders. Present architecture options, trade-offs, and recommendations.

Proof of Concept & Innovation

Build and lead technical proof-of-concepts to validate architecture decisions. Evaluate third-party technologies and platform capabilities. Drive solution innovation and continuous improvement initiatives. Identify opportunities to simplify architecture and reduce implementation risk.

Required Qualifications

Salesforce 10 years of Salesforce experience. 5 years in Salesforce Technical Architect or Solution Architect roles.

Deep expertise with

Salesforce Experience Cloud Apex Lightning Web Components (LWC) Integration Architecture Security & Identity Salesforce Platform Design Payments & Financial Systems Proven experience implementing payment gateway or payment processor integrations. Experience designing online payment solutions for customer-facing applications. Strong understanding of payment processing workflows and transaction lifecycle management. Familiarity with PCI-compliant architecture patterns.

ERP & Enterprise Integrations

Hands-on integration experience with: NetSuite PeopleSoft SAP or Oracle ERP (preferred) Strong experience with: REST APIs Middleware platforms Event-driven architecture AWS services and integration patterns Leadership & Communication Strong workshop facilitation and stakeholder management experience. Ability to lead distributed technical teams and vendors. Excellent communication and presentation skills. Ability to operate independently with minimal oversight.

Preferred Qualifications

Salesforce Certified Technical Architect (CTA) preferred. Salesforce Application Architect and/or System Architect certifications. AWS Solution Architect certification. Experience with customer portals, self-service platforms, and enterprise digital transformation initiatives. Experience leading global or hybrid onshore/offshore delivery teams.

What Success Looks Like

The successful candidate will: Define and own the technical architecture for Reworld’s customer payment platform. Lead stakeholder workshops and architecture discovery efforts. Build and validate solution proof-of-concepts. Guide technical leads and senior developers throughout delivery. Drive successful implementation of Salesforce Experience Cloud, payment, and ERP integration solutions. Serve as the trusted technical advisor for customer-facing digital transformation initiatives.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.