The hourly wage rate for this position is $22.  Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

We are seeking a professional, energetic, and customer-focused Receptionist / Catering Server to join our Conference Services team. This full-time dual-role position combines front desk reception responsibilities with conference and catering service support. The successful candidate will play a key role in delivering exceptional customer service to guests, clients, and conference attendees while ensuring the smooth operation of meetings, events, and catering services.

Key Responsibilites

Reception duties:

• Welcome and assist guests, visitors, and conference attendees in a professional and courteous manner.
• Answer and direct incoming phone calls and email inquiries.
• Manage visitor registration, sign-in procedures, and security protocols.
• Provide information regarding conference schedules, meeting locations, and facility services.
• Coordinate meeting room bookings and maintain conference calendars.
• Handle incoming and outgoing mail, courier deliveries, and administrative correspondence.
• Maintain a clean, organized, and professional reception area.

Catering & Confrence Services

• Set up and break down meeting rooms according to event requirements.
• Prepare and replenish coffee stations, refreshments, buffets, and catered meal services.
• Serve food and beverages during meetings, conferences, training sessions, and special events.
• Monitor catering areas to ensure cleanliness, presentation, and adequate inventory levels.
• Clear tables and service areas promptly and professionally.
• Assist with room resets between meetings and events.
• Follow all food safety, sanitation, and workplace health and safety standards.
• Support inventory control and report supply needs to management.
• Work collaboratively with conference services, catering, and facilities teams to ensure seamless event execution.
• Clear up and replenish kitchenette/pantries throughout the office. 

Qualifications

Required

• Minimum 1 year of experience in reception, hospitality, catering, food service, or customer service.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Professional appearance and customer-service-oriented attitude.
• Ability to work independently and as part of a team.
• Scheduling Flexibility
• Strong multi-tasking skills

Prefered

• Food Safe Certification and serving it right 
• Experience in hospitality, conference centres, hotels, corporate offices, or event venues.
• Knowledge of meeting room technology and conference equipment.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 25 lbs (11 kg).
• Ability to bend, reach, and move catering supplies and equipment as required.

Core Competencies 

• Customer Service Excellence
• Professionalism
• Communication Skills
• Attention to Detail
• Time Management
• Teamwork and Collaboration
• Problem Solving
• Adaptability

Employement Status

Full-Time, Permanent

Schedule: Monday to Friday, with occasional early mornings, evenings, based on conference and event requirements.

Benefit Package

• Extended Health Care
• Dental Care
• Vision Care
• Paid Vacation
• Paid Sick Days
• RRSP Program (if applicable)
• Professional Development Opportunities