Company Description

Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

Job Description

What is in for you:

• Employee benefit card offering discounted rates at Accor properties worldwide
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly pay rate of $26.33 to $30.09

What you will be doing:

• Inspect and verify accuracy (quantity, quality and specifications) of incoming goods against invoices or other documents and Purchase Orders.

• Record temperatures, shortages and reject damaged or poor-quality goods. Receive all goods delivered.

• Oversee loading and unloading of goods and maintain a neat and organized receiving area that allows for the safe handling and efficient transfer of goods to hotel operations.

• Keep detailed internal, manual and computerized record-keeping systems

• Communicate with suppliers and departments to ensure smooth flow of receiving

• Maintains a close working relationship with the stores, purchasing and accounting offices and all other departments.

• Ensure hotel and departmental policies and procedures are adhered to at all times

• Process and record all incoming and outgoing packages both for internal departments and external guests

• Maintains a high level of professionalism in all aspects of job performance

• Operate pallet jack or other equipment to load, unload, transport and store goods

• Other duties as assigned

Qualifications

Your experience and skills include:

• Minimum of 2 year recent experience as a Full Cycle Receiver or Accounts Payable clerk

• Food Safe Certificate

• Ability to multi task within strict deadlines while displaying attention to detail

• Demonstrate a high level of responsibility and commitment

• Demonstrate knowledge and commitment of safe (OH&S and HACCP) working procedures

• Demonstrate excellent organizational skills

• Fluent in in Excel, e-mail and accounting/receiving systems. Previous knowledge of Birchstreet platform an advantage

• Excellent verbal and written communication skills in English are necessary to interact with suppliers and internal departments

• Ability to lift up to 50lbs, move and operate equipment like pallet jack.

• Impeccable grooming and presentation

• Team player with proven success in relationship building

• Proven history of working well with minimum supervision

• Committed to providing excellent service and exceeding guests expectations

• Food & beverage product and food safety knowledge

• Must be bondable

Additional Information

Physical Aspects of Position (include but are not limited to):

• The position of Receiver is physically demanding. The successful applicant must be physically capable of performing repetitive work, as well as lifting and carrying heavy loads.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS