P-01647 Sales Insurance Broker Jobs in Windsor, ON
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Windsor, ON
P-01647 Sales Insurance Broker (Unfilled)
Top Benefits
About the role
Job Description:
Bilingual (French & English) Travel Insurance Sales Broker
The Broker is responsible for converting prospective customers into paying customers while completing their requests, and processing client transactions within the applicable quality standards set by the company. As well as identifying the needs of the client, providing guidance, and ensuring proper protection while maintaining an effortless customer experience.
What does your typical day look like?
- Actively pursue opportunities to meet or exceed new business sales goals, and retain existing clients. Process requested changes, utilizing appropriate resources within the applicable quality standards set by the company.
- Assess the needs of the client and apply sound judgment when reviewing, modifying, and adding coverage to policies while providing protection guidance and advice to the client as required.
- Provide claim counseling and assistance to the client within company guidelines.
- Maintain and apply a complete understanding of the insurers’ underwriting guidelines.
- Demonstrate and maintain a working knowledge of all applicable portals, customer relationship management systems, and policy management systems.
- Document all details of client requests and conversations in the appropriate system, using the applicable templates.
- Refer files requiring approval to the designated individual with recommendations for handling.
- Exhibit accountability with regard to readiness in handling client contact opportunities.
- Respond favorably to all coaching and training provided and make use of self-coaching tools where available.
- Handle customer’s personal information in a professional and compassionate manner.
- Be flexible in assisting other departments within the Global Assistance and Travel Insurance division.
What skills and training do you need?
- Must be bilingual in French and English. French will be used to answer inbound calls from clients located in Quebec.
- OSSD required, Post-secondary education is an asset.
- Strong computer skills.
- Experience working in a contact center or finance environment an asset.
- Experience working in a sales focused environment is preferred.
- Availability to work various shifts and days of the week as required.
- Ability to handle fluctuating work volumes in a fast paced, customer focused environment.
- Ability to work independently and in a team environment.
When you apply:
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.
We offer you:
- CanAm offers more than a position;
- We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;
- A professional future with opportunities for development, growth, and advancement;
- RRSP Match program;
- Financial assistance to employees who wish to continue their education;
- Work/life balance, health and wellness initiatives including an excellent EAP program;
- Employee engagement programs that focus on fitness, food, and fun;
- Windsor, Ontario Candidates: base hourly salary scale ($22.73 - $29.84).Relevant candidate experience considered. *****Other locations, salary to be discussed based on geographic differential.
To get a taste of the Global Excel life at Global Excel life and for more information on our company, visit our Facebook page and website:
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About Global Excel Management Inc.
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.