Operational Excellence Facilitator Jobs in Winnipeg, MB
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Top Benefits
About the role
Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.
This role operates within our highly collaborative Operational Excellence team, responsible for coaching and supporting our staff through our continuous improvement journey to promote the JG of the future.
The Operational Excellence Facilitator is responsible for supporting the implementation and sustainment of the operational excellence strategy. As a champion of continuous improvement, this role will lead rapid improvement events, spread lean methodology and support the spread of the operational excellence mindset across the organization.
- Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.
Qualifications:
- Undergraduate degree in business administration or other related field; an equivalent combination of education and experience will be considered
- 5+ years of experience in supporting large-scale, cross-departmental process improvement initiatives
- Advanced knowledge of Lean Six Sigma or Continuous Improvement methodologies
- Experienced facilitator with the ability to achieve workshop and meeting objectives
- Experience leading complex initiatives and facilitating executive stakeholder sessions
- Experience with business process mapping tools and techniques
- Strong ability to lead by demonstrating desired values, behaviors, and work practices
- Proficient in data analysis with strong capabilities in Excel and PowerBI
- Experience in the group insurance industry is an asset
- Excellent verbal and written communication skills
- Experience with process automation tools and methods
- Proven ability to work collaboratively across teams and with employees from diverse backgrounds
The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.
JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-779-6707.
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About Johnston Group Inc.
One of Canada's Leading Group Insurance Administrators.
Johnston Group offers companies a new way of thinking about how to structure an employee benefit program that meets the employees’ and company’s needs. Integrity, respect and professionalism, along with a strong desire to strive for excellence, mean clients can expect exceptional service and a positive experience each time they contact Johnston Group.
Johnston Group provides benefit services to more than 30,000 businesses and their employees. With over $400 million in premiums under its administration, and over 30 years of experience, Johnston Group’s strength lies in its administrative capabilities. Headquartered in Winnipeg, Manitoba, a staff of approximately 200:
- issue 300 new group cases a month;
- field 26,000 calls monthly from advisors, employers and employees; and
- process over 1,200 health and dental claims on a typical day, virtually all within 48 hours of receipt.
Johnston Group is proud to have been recognized as one of Canada’s 50 Best Managed Companies every year since 2001 and a member of the Platinum Club since 2007. The country’s leading business awards program, sponsored by Deloitte, CIBC Commercial Banking, National Post, Mackay CEO Forums, and Queen's School of Business, recognizes excellence in privately-owned and managed Canadian companies.
In the Spirit of respect, we honour and acknowledge our head office is on Treaty One territory and the traditional lands of the Anishinaabe, Ininew, Oji-Cree, Dene, Dakota, and the Homeland of the Red River Métis Nation. We are grateful and thankful for our water, which comes from Shoal Lake 40 First Nation Treaty 3 territory, and we understand its significance in light of the many communities who currently do not enjoy the benefit of clean drinking water. We are committed to supporting the interests of Indigenous peoples and communities and we pledge to listen, learn and work together in the spirit of truth and reconciliation.