Responsibilities:

• Answer phone queries regarding student application status.
• Assists with document filing, electronic and physical.
• Responds to general enquiries.
• Assists with file clean up.
• Open mail and scanning documents.
• Assists Coordinator and Admissions Officers when needed.
• Performs other related duties as required or assigned.

Qualifications:

• Must be comfortable delivering information to students in person, via email, over the phone and in presentations.
• A general understanding of student services is needed.
• Ability to speak another language would be considered an asset.
• Must have exceptional customer service and interpersonal skills, with the ability to communicate effectively and tactfully with students, staff, faculty, and the public when responding to phone and email enquiries.
• Must have good organizational skills with the ability to set work priorities and multi-task in the midst of multiple demands in an environment of regular interruption.
• Ability to treat personal information in a confidential manner.
• Ability to work independently as well as participate effectively as a member of a team.
• Ability to complete work with accuracy and attention to detail.
• May assist with opening mail and scanning documents.
• Demonstrate good working knowledge of Microsoft Suite programs (i.e., Word and Excel), have good keyboarding skills (data entry, and spread sheet development) and willing to learn all computer applications required by the area.
• Must have knowledge of Microsoft Word, Excel, and experience dealing with confidential material is an asset.
• Must be able to work independently.
• Must be able to take an online privacy/ info-security training course.

An equivalent combination of education, experience, skills, knowledge and abilities may be considered.

Condition(s) of Employment:

• Must be legally entitled to work in Canada.
• Must be a full-time student. Full-time students are defined as students enrolled in the current academic year in a high school or at the University of Winnipeg in a full-time program of study as defined in the University of Winnipeg General Calendar.

Note: The work described in this posting will be conducted in-person.

The University of Winnipeg is committed to equity, diversity and inclusion and recognizes that a diverse staff and faculty benefits and enriches the work, learning and research environments, and is essential to academic and institutional excellence. We welcome applications from all qualified individuals and encourage women, racialized persons, Indigenous persons, persons with disabilities, and 2SLGBTQ+ persons to confidentially self-identify at time of application.

The University of Winnipeg is committed to ensuring employment opportunities are accessible for all applicants. If you require accommodation supports during the recruitment process, please contact human_resources@uwinnipeg.ca.

The personal information of applicants is collected under the authority of the University of Winnipeg Act and 36(1)(b) of the Freedom of Information and Protection of Privacy Act. All personal information collected via the recruitment process is used to assess the applicant’s suitability, eligibility, and qualifications for employment, and to otherwise support recruitment activities. This information will be provided to participating members of the recruitment process. Questions regarding the collection of your personal information may be directed to the Director, HR Services, 515 Portage Avenue, Winnipeg, MB, R3B 2E9 or human_resources@uwinnipeg.ca.