Bilingual Account Coordinator Jobs in Winnipeg, Manitoba, Canada
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Winnipeg, Manitoba, Canada
Bilingual Account Coordinator
Top Benefits
About the role
We’re looking for a dynamic and detail-oriented Bilingual Account Coordinator to join our Sales & Marketing team in Winnipeg.
Reporting to the Senior Manager, Sales & Marketing, you will be responsible for assisting in managing several established Lottery accounts, and acting as a liaison between assigned clients and internal work groups, to ensure exceptional service and product quality from initial ticket concept through production to delivery.
Who We Are
With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.
What We Offer
Competitive compensation
Profit sharing program – every role plays a part in our success!
Health & Extended Benefits
Opportunities for professional development On-Site Cafeteria & Outdoor Patio On Site Gym A variety of committee-driven employee engagement activities Free Parking Hybrid Work Environment
What You'll Do
Partner with the internal account team and assist in managing several clients and projects. Prepare customer specifications for lottery tickets and obtain appropriate approvals from the clients. Track and maintain project paperwork, while ensuring accurate and timely delivery of projects. Participate in strategic planning and development alongside internal teams through the creation of new ticket artwork and other specific lottery documentation. Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internally and externally, relative to assigned accounts. Liaise and collaborate with internal work groups to troubleshoot any issues that may arise, and to meet customers’ delivery requirements
Who You Are
A self-starter with outstanding verbal, written and interpersonal communication skills. A highly motivated individual who thrives in fast-paced, deadline driven environments. A strong relationship builder adept at working collaboratively within a team setting. A go-getter who dives in, takes the initiative and is skilled at balancing client needs and expectations
What You'll Bring
Post-Secondary education in Business Administration, Marketing, or related experience. 2+ years’ experience in an Administrative or Project Coordination role. Bilingualism in English and French. Outstanding written and verbal communication skills. Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines. Highly proficient in Microsoft Office Suite; Word, Excel, Outlook, PowerPoint.
Previous lottery experience is an asset
Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.
Employment is contingent upon a satisfactory response from a Criminal Record Search.
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About Pollard Banknote Limited
Pollard Banknote partners with lotteries around the world to create and market high performing instant games and solutions that excite and engage players. Focused on innovating within the lottery market, we also provide industry-leading retail and digital solutions.
Our team is dedicated to delivering on three key dimensions for success: outstanding games that excite loyal players and attract new ones, retail excellence through effective in-store strategies and retail network expansion, and digital innovation that allows lotteries connect with players in new ways.
All of our products and supporting services are designed with the express goal of elevating our lottery clients and creating the ultimate player experience. Our approach has resulted in some of the industry’s most sought after instant products, from the incomparable shine of Scratch FX® to the first-ever transparent ticket, Clear Play™ and our broad range of licensed games. Our retail optimization products include innovative in-lane sales solutions like scanACTIV™, Schafer Systems merchandising solutions, and Diamond Game electronic ticket machines that open new retail channels. A full suite of digital products range from game apps and player engagement products including playON™ and gameON™ to Lottery Optimization Tools like sureTRACK™ and optiFORCE™ and a complete iLottery platform offered through NeoPollard Interactive.