AltaSteel Inc. is seeking an experienced and customer-focused Sales Lead to join our Sales team. Reporting to the Manager, Sales, the Sales Lead is responsible for managing and growing a portfolio of customer accounts by building strong relationships, ensuring customer satisfaction, and maximizing sales volumes and margins. This role focuses on long-term account development, customer retention, and strategic growth while working closely with internal teams to ensure customer requirements are met and service commitments are delivered.

Responsibilities

Manage and grow assigned customer accounts to ensure sustained sales volumes, profitability, and customer satisfaction. Serve as the primary point of contact for customers, developing strong, long-term relationships with key decision-makers and stakeholders. Understand customer business needs, requirements, and challenges, and align AltaSteel products and services accordingly. Proactively identify opportunities to expand business within existing accounts. Identify and pursue new account opportunities within targeted markets and industries. Qualify prospective customers and support the onboarding of new accounts. Collaborate with internal teams to develop solutions that meet customer needs and support account growth. Work closely with Quality, Operations, Production, and Logistics teams to ensure customer requirements are met. Communicate customer expectations internally and manage issue resolution to maintain strong customer relationships. Support coordination related to pricing, contracts, and service commitments. Prepare and present proposals, pricing, and account plans. Negotiate pricing, contract terms, and commercial agreements to achieve mutually beneficial outcomes. Monitor account performance against sales targets, margins, and key performance indicators. Maintain accurate account records, forecasts, and reporting. Stay informed of industry trends, market conditions, and competitor activity. Identify opportunities for innovation, improvement, and differentiation within assigned accounts.

Qualifications & Skills

3 to 5 years of related experience, preferably within the manufacturing sector. Post secondary education is preferred. Demonstrated ability to build and maintain strong customer relationships, with a track record of exceeding sales targets and objectives. Excellent communication skills, both verbal and written, with the ability to articulate complex concepts and influence decision-making. Strong negotiation and presentation skills, with the confidence to engage with senior-level executives and stakeholders. Self-motivated with a growth mindset and a desire to continuously develop professionally. Willingness and ability to travel as needed to meet with clients within North America (travel expectation could be up to 25% of the time).

Job Details

Full-time, permanent opportunity. Standard schedule of work is Monday to Friday from 7:30am to 4:30pm, with occasional business requirements to work outside of standard hours.

On-site work with no remote or hybrid option

Compensation includes base salary, bonus, health benefits and pension contributions. Incumbent must be comfortable with wearing PPE and frequently entering plant settings. Pre-Employment Criminal Background check and zero tolerance Alcohol & Drug test is required.

This posting will remain open until a suitable candidate is found.