Bell Person Jobs in York, Ontario, Canada
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York, Ontario, Canada
Top Benefits
About the role
Bell Person
Rate of Pay: $18.00 per hour + gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
The Bell Person will enjoy being part of a team that creates an atmosphere of exceeding guest arrival and departure expectations each and every time. You will utilize your superior guest service skills, combined with your communication and organizational abilities to provide a high degree of professionalism and efficiency for all guests and visitors at the resort.
Job Duties
Responsible for guest arrival and departure experience
Providing courteous, professional and attentive guest service at all times Following up with guest requests or concerns efficiently. Establishing a personal rapport with the guest in order to learn about their needs and expectations, find opportunities to connect and “wow”.
Valet parking and retrieval of guest vehicles in a safe and efficient manner
Assisting with guest room deliveries Driving guest shuttles to local attractions In-depth knowledge of the Kananaskis Valley and surrounding area, to offer recommendations, make bookings and build an unrivalled Kananaskis guest experience. Responsible for general upkeep of public areas including the hotel lobbies and front entrance. Strong and effective communication/teamwork with all other departments (Housekeeping, Engineering, Conference Services, Accounting, etc.)
Knowledge of all safety and emergency procedures
Employment Experience And Educational Requirements
Dynamic, enthusiastic individual who thrives under pressure and is able to multi-task Required to lift and carry guest luggage. Applicant with Hospitality/Tourism Diploma would be an asset. You must have previous customer service experience.
Strong verbal and written communication skills
Professional in presentation and demeanor Must demonstrate a high level of attention to detail. Previously demonstrated commitment to exceeding guests' expectations at all times.
Must be computer literate with experience in Windows, Internet
Must be highly Health and Safety conscious dedicated to maintaining a safe work environment. Enjoys working in a team environment. Must be able to work variable shifts. Must be in possession of an Alberta Motor Vehicle Operator’s License. A Class 5 driver’s license is required, and a class 4 license is preferred, in order to be able to assist with Resort Shuttle operations. Must be able to drive manual and be able to drive a standard vehicle is an asset.
Physical Demands
Prolonged standing and walking throughout the shift in a fast-paced, high-visibility luxury environment. Frequent lifting, carrying, pushing, and pulling guest luggage, parcels, and equipment; ability to safely handle items of varying size and weight (25 to 50 lbs.). Maneuvering loaded luggage carts (50 lbs.) through lobby spaces, elevators, corridors, and guest floors with precision and care. Repetitive bending, stooping, kneeling, crouching, and reaching when loading/unloading luggage and organizing bell storage areas. Exposure to outdoor conditions while greeting guests, loading vehicles, and providing directional assistance (including heat, cold, rain, or snow). Always adhering to safe lifting techniques and occupational health and safety guidelines.
Amazing Perks
Annual wage and performance review
Personal days: 5 per year after 90 days of continued full-time employment Food and Beverage discounts at ALL 6 of our dining outlets Growth and development opportunities, both personal and professional Onsite newly-renovated staff accommodations which includes an employee gym One meal per day in our employee cafeteria (taxable benefit) Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few Shuttle access to Calgary and Canmore Health and Wellness benefits (some restrictions may apply) Vacation is accrued starting on your first day of work at a rate of 4% of your earnings Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels Discounted access to our Nordic Spa* Discounted Ski Pass and Golf rates* Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Season Availability, subject to cut off dates.
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Not the right fit? Search for Bell Person jobs in Canmore, Alberta, Canada
About Pomeroy Lodging
At Pomeroy Lodging, we are invested in a diverse portfolio of Hotels, Resorts and Nordic Spas. Our investment goes beyond the walls of our properties and the land we build on. Through our skin-in-the-game philosophy, family-oriented culture, and significant support of the communities in which we operate, we are fiercely invested in our people, our guests, our stakeholders and our communities.
Founded in 1994 and headquartered in Calgary and Grande Prairie, Alberta, Canada, we own and operate hotels under our proprietary brands and various well-known brands. Our full portfolio ranges from select service accommodations to upscale luxury resorts and wellness-inspired Nordic Spas. Our services include hospitality operations management, asset management, and real estate investment in the hospitality industry.
We are Committed to Growth. As a vertically integrated developer, we leverage our vision and expertise throughout the construction process to ensure quality for our guests and team members.
We are Committed to our Communities. We contributed back over $11 million to the communities we live in.
We are Committed to our People. We believe in providing training and growth opportunities, and financial incentives to all employees in all roles.
Recent new construction additions to our portfolio include Alyeska Nordic Spa in Girdwood, Alaska, set within the jaw-dropping scenery of the Chugach mountains on the grounds of Alyeska Resort. This unique spa experience invites you to enjoy the benefits of hydrotherapy as you take some time to disconnect- to reconnect.
We are Fiercely Invested.