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Richmond, BC MARKETING Full-time Aug 05, 2026 Yearly: $60000 - $70000 Position Summary Fitness World is looking for a Growth Marketing Specialist to own the full-funnel consumer journey — from first touch through conversion and into member lifecycle. This role sits at the intersection of automation, campaign execution, and data: you'll build and optimize the systems that turn leads into members and members into advocates, across our 18 clubs. You'll work inside our CRM stack (Klaviyo, ABC Ignite, Trainerize) to design lead nurture flows, write, design and execute campaigns, and connect marketing activity to real club-level performance. Key Responsibilities Lifecycle & Automation Own and optimize automated email and SMS journeys across all lifecycle stages — lead nurture, enrollment offers, flash sales, onboarding, retention Build and deploy campaigns in Ignite Sales and Klaviyo, and map how they hand off to each other Troubleshoot and connect systems that don't talk to each other natively — using tools like Zapier to bridge gaps (e.g., Gravity Forms → Klaviyo → Ignite Sales) Continuously test and refine messaging, timing, and segmentation based on performance data Copywriting & Creativity Own the brand voice across the funnel and write copy that inspires action, not just informs Write email, SMS, and landing page copy that adapts by lead stage and segment without losing a consistent voice Continuously push the boundaries — test new language, hooks, and formats to find what actually moves people at each stage of the journey Website & Digital Presence Partner with external digital marketing and web development teams on conversion optimization and site maintenance Support FW mobile app content (challenges, perks, member communications) Local Marketing & Launch Support Support new club presale and launch sequences end-to-end (landing pages, nurture, referral mechanics, launch-day execution) Build toolkits and rollout materials to support local club marketing efforts AI & Tooling Explore and pilot AI tools to speed up campaign build, copy drafting, and reporting Recommend where AI can remove manual steps in our automation or content workflows, and help implement it Stay current on AI marketing tools relevant to CRM, lifecycle, and content work Reporting & Insights Analyze funnel and campaign performance (conversion by stage, SMS/email performance, closing ratios) and catch data integrity issues before they mislead decisions Maintain performance reporting and turn it into recommendations, not just numbers Track competitive and industry trends Qualifications Must-Have 2–4+ years in growth, lifecycle, or performance marketing with hands-on CRM/automation ownership (Klaviyo, HubSpot, or similar) Comfort working across multiple systems that require manual reconciliation — you like finding where data breaks and fixing it Strong analytical instincts — you can read a conversion funnel and know which number is misleading you Excellent, precise written communication Bias toward execution: you'd rather ship the automation than write another strategy deck about it Nice-to-Have Experience with fitness, membership, subscription, or multi-location retail businesses Zapier or similar integration tool experience Comfort analyzing dashboards and campaign data at a granular level Valid Class 5 driver's license and willingness to travel to club locations Why Join Fitness World? Work with a passionate, innovative team where your creativity makes a visible impact every day See your designs live across gyms, digital platforms, and major campaigns that inspire healthier living Enjoy opportunities to grow your skills in design, marketing, and beyond Be part of a local brand that’s evolving and expanding—your work helps shape the future of Fitness World If you’re ready to flex your design skills in a role where no two days are the same, we’d love to hear from you! Our Perks Competitive compensation Group benefits (dental, extended health & travel) Complimentary membership to all locations (16 & growing) for you and one other Discounted personal training, supplements and retail clothing Collaborative open office Our Values Passionate: We put our all into everything we do & empower each other to be our best selves every day. Inclusive: We welcome everyone to be part of our world & pride ourselves in being a community for all. Fun: We laugh, smile, & enthusiastically have a good time, all the time. Community: We work, sweat & give back together, creating connected communities inside & out Powered by

What you’ll do

Own the full-funnel consumer journey by designing and optimizing automated lead nurture and retention flows across 18 clubs. Manage the CRM stack to connect marketing activity to club-level performance and oversee digital presence and local launch support.

Requirements

Requires 2-4+ years of experience in growth or lifecycle marketing with hands-on CRM automation ownership. Must possess strong analytical skills, precise written communication, and a bias toward execution.

Benefits

• Dental Insurance • Extended Health Insurance • Travel Insurance • Complimentary Membership • Discounted Personal Training • Discounted Supplements • Discounted Retail Clothing

Listed skills

• Data analysis · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Growth Marketing
• Lifecycle Marketing
• CRM Automation
• Copywriting
• Conversion Rate Optimization
• Data Analysis
• Email Marketing
• SMS Marketing
• Lead Nurturing
• Campaign Execution
• A/B Testing
• Digital Marketing

Job areas

• Marketing
• Sports & Recreation
• Retail
• Data & Analytics
• Sales