Are you a dynamic, proactive individual recognized for your hands-on leadership? Do you enjoy coordinating operations, motivating a team, and ensuring every guest leaves with a smile? Are you looking for an exciting environment where fun, technology, and teamwork come together? This opportunity is for you!

Our partner, a rapidly growing company in the immersive and interactive entertainment industry, is seeking an Assistant Manager for its center located on Montreal’s South Shore. In collaboration with the manager, you will ensure the smooth daily operation of activities and contribute to delivering an exceptional guest experience in a lively and innovative environment.

Key Responsibilities:

-       Support the manager in planning, supervising, and motivating the team.

-       Participate in recruitment, training, and staff evaluation.

-       Coordinate schedules and ensure adequate staff coverage according to traffic.

-       Maintain high standards of customer service and adherence to company policies.

-       Manage inventory and supply orders.

-       Ensure a clean, safe, and welcoming work environment.

-       Resolve unexpected situations and handle complaints or incidents professionally.

-       Assist in sales analysis and implementation of promotional strategies.

-       Act as the manager in their absence and ensure operational continuity.

-       Perform any other related tasks that contribute to the smooth running of daily activities.

Benefits of this position:

-       Opportunity for monthly performance-based bonuses.

-       Comprehensive training on technological equipment and internal procedures.

-       Employee discounts on activities, products, and services.

-       Casual dress code and friendly work atmosphere.

-       Modern, collaborative, and fun work environment.

-       Rapidly expanding company.

-       Career development opportunities within the company.

-       Free on-site parking and easy access to public transit.

Requirements:

-       Minimum of one (1) year of full-time experience in a supervisory or assistant management role, ideally in retail, food service, or entertainment.

-       Minimum of three (3) years of customer service experience, ideally in a related sector.

-       Strong customer service and team management skills.

-       Positive leadership, autonomy, and organizational skills.

-       Comfortable using management software (inventory, scheduling, sales).

-       Bilingual (French and English) for smooth communication with approximately 40% English-speaking clientele.

-       Flexible availability to work varied schedules (holidays, day/evening shifts, weekends) according to center needs.

Salary: Between $20 and $25 per hour, negotiable depending on experience.
Schedule: 30–40 hours per week, depending on traffic.
Status: Permanent

You can send your application to Philippe Falardeau at pfalardeau@bedardressources.com.