Parts Technician, Order Desk

Calgary, AB
On-site
Posted Sep 19, 2026
1 position

$25–$27 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Parts Technician serves as the primary point of contact at the order desk for sales, inquiries, and quotations regarding welders, overhead cranes, and electrical supplies. They are also responsible for maintaining showroom stock, coordinating with service teams, and ensuring accurate order processing.

Job details

Kristian Electric is a strong family business, founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every day. We are always excited to welcome passionate, hard-working individuals to our growing company – your growth and development is the sum of our success! Location: Calgary Kristian Electric is looking for a Parts Technician to join our Calgary branch. As a Parts Technician, you will be responsible for managing, looking up, and finding parts for customers and technicians for all welder and overhead crane parts. The ideal candidate will be: * Reliable and organized with maintaining and working with project deadlines and customer requests * An exceptional customer relationship builder * Able to work independently and in a fast-paced environment * Safety focused Role Summary * As the Parts Technician, you will be the main point of contact on the Order Desk for all parts sales related to welders, overhead cranes, and other electrical/maintenance supplies. You will also identify, organize, price, and quote crane, welder, and electrical/maintenance parts and supplies. Educational Requirements * Registered Apprentice or Journeyman Parts Technician certification is an asset Experience and Skills Required * 2 years’ experience working as a Parts Technician or in a parts/order desk role * Experience working with crane, welder, or electrical parts is an asset Key Responsibilities * Demonstrate exceptional customer service skills as a main point of contact for customers coming in for any parts, order inquiries, and order desk sales * Answering phones and e-mails for parts and order inquiries * Navigating customers to service areas for service inquiries * Maintaining the showroom, ensuring display parts are adequately stocked and displayed * Coordinate teams’ emails, inquiries, and direct-to-service * Putting away stock as needed (with Shipping/Receiving and Inventory Controller) especially for convenience factor of order desk * Creating sales orders and maintaining communication with customers for updates * Preparing quotations for sales orders * Assisting other branches for any parts/supplies or order inquiries * Organizing stock transfers * Continuous improvement and knowledge development regarding parts and supplies Core Competencies * Outstanding customer service skills * Ability to interact with clients, business associates, and co-workers in a courteous and professional manner * Mathematical skills * Mechanically/Electrically inclined * Attention to details * Written and communication skills * Punctual, reliable, and good attendance * Ability to handle stress in a positive manner * Positive attitude towards learning and difficult situations * Ability to work in a fast-paced work environment * Ability to function as part of a team and to request and accept direction as required * Safety awareness Working Conditions * Maintain a professional personal appearance * Warehouse environment * Requires steel toed footwear * Eye protection is provided * Ability to lift up to 50 lbs. Why join the Kristian Electric team We are excited to grow - hopefully you can grow with us! What We Offer: * Competitive wages * Health & Dental benefits * Company pension plan * Friendly work environment Kristian Electric Ltd. is located at 4215 64th Ave SE Calgary, AB. Some overtime may be required. Monday to Friday 8:00 - 4:30 40 hours per week

What you’ll do

Requirements

Candidates should have at least 2 years of experience in a parts or order desk role, with preference given to those holding a Registered Apprentice or Journeyman Parts Technician certification. The role requires strong organizational skills, the ability to work in a fast-paced warehouse environment, and the physical capability to lift up to 50 lbs.