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Legal Aid Ontario

Verified Job Source

Need legal help but can't afford it? We provide free legal services for financially eligible low-income Ontarians.

Toronto, Ontario

Law Practice
1,001–5,000 people

About

Legal Aid Ontario's mandate is to deliver client focused, high-quality and efficient legal aid services that respond to the diverse legal needs of Ontario’s communities. We work closely with members of the private bar, community clinics and justice sector organizations to provide vulnerable and disadvantaged individuals with access to the legal support they need. Le mandat d’Aide juridique Ontario est de fournir des services d’aide juridique efficaces, de grande qualité et axés sur les clientes et clients qui répondent aux divers besoins juridiques des collectivités ontariennes. Nous travaillons en étroite collaboration avec des avocates et avocats du secteur privé, des cliniques communautaires et des organismes du secteur de la justice afin d’offrir aux personnes vulnérables et défavorisées l’accès au soutien juridique dont elles ont besoin.

Open positions

Bilingual Legal Aid Worker

On-site · North Bay

The Legal Aid Worker is responsible for interviewing clients to determine legal and financial eligibility and providing procedural information. They provide administrative and direct client support to family and criminal lawyers within the court system.

Facilities Project Administrator (12 months)

On-site · Toronto

Provide administrative and operational support for the Facilities and Support Services team, including managing the service desk and office upkeep. Coordinate facility maintenance, office moves, and project deliverables while processing invoices and maintaining departmental records.

Bilingual Client Service Inquiry Representative

Hybrid · Toronto

Provide direct client service in a call-center environment to handle payment inquiries and manage outstanding debts in both English and French. Process payments, prepare legal documentation for lien removals, and liaise with external parties such as lawyers and banks.

Legal Aid Worker (12 months)

On-site · Ontario

The Legal Aid Worker assesses complex legal cases and determines financial eligibility for immigration, refugee, criminal, and family matters. They provide procedural information to clients and coordinate with various legal departments and stakeholders to advance legal matters.

Legal Aid Worker (12 months)

On-site · Ontario

The Legal Aid Worker assesses complex legal cases in immigration, criminal, and family matters to determine financial eligibility and provide procedural information. They manage certificate files, coordinate settlement conferences, and support various legal system partners and internal departments.

Legal Aid Worker (12 months)

On-site · Ontario

The Legal Aid Worker assesses complex legal cases and determines financial eligibility for immigration, refugee, criminal, and family matters. They provide procedural information to clients and coordinate with various legal departments and stakeholders to advance legal matters.

Client Service Representative (24 months)

Remote · Ontario, Canada

Provide information and support to clients and lawyers via a telephone-based contact centre. Manage legal aid applications, document case details in PeopleSoft, and refer ineligible applicants to alternative legal services.

Client Service Specialist (24 months)

Remote · Ontario, Canada

Provide Tier 2 support by interviewing legal aid applicants to determine legal and financial eligibility for certificates. Manage client files in CRM software and provide referrals to alternative legal services when appropriate.

French Bilingual Client Service Representative (24 months)

Remote · Ontario, Canada

Provide bilingual client support via a telephone-based center to assist callers with legal aid applications and public legal information. Maintain accurate case details in PeopleSoft and refer ineligible applicants to appropriate legal or government services.

French Bilingual Client Service Specialist (24 months)

Remote · Ontario, Canada

Provide Tier 2 client services by interviewing applicants to determine legal and financial eligibility for legal aid certificates. Manage client files in CRM software and provide referrals to alternative legal services when appropriate.

Complaints Officer (12 months)

On-site · Toronto

The role is primarily responsible for resolving or referring Stage I complaints from clients, lawyers, and the public. Key duties include mediating resolutions, maintaining electronic files, and assisting the Manager with Stage II complaints and reporting.

System Navigator (12-months)

On-site · Toronto

The System Navigator assists unrepresented accused individuals at the Ontario Court of Justice by providing information on court processes and identifying next steps. They conduct needs assessments, provide referrals to community resources, and liaise with courthouse stakeholders to support the Case Management Court.

System Navigator (12-months)

On-site · Toronto

The System Navigator assists unrepresented accused individuals at the Ontario Court of Justice by providing information on court processes and referrals to community resources. They are responsible for conducting information sessions, performing needs assessments, and liaising with courthouse stakeholders to support the Case Management Court.

Staff Lawyer - Criminal (18 months)

Hybrid · Oshawa

Provide duty counsel services at the Oshawa Courthouse, representing unrepresented clients in bail hearings, guilty pleas, and remands. Responsibilities include providing legal advice, conducting pre-trial negotiations, and managing case files using computer technology.

Legal Aid Worker

Hybrid · Hamilton

Provides legal administrative support for the Refugee Law Office, including managing client files, intakes, and drafting litigation materials. Liaises with clients, service providers, and legal counsel to facilitate access to justice.

Supervisor - Operations

Hybrid

Company Bio Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below. Primary function This position is primarily r…

Senior Advisor, External Relations

On-site · Toronto

The Senior Advisor will conduct public consultations, build and strengthen external relationships, and provide strategic advice to improve client service within the justice system. They will also facilitate collaboration among justice partners and support outreach initiatives.

Criminal Duty Counsel

On-site

Company Bio Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below. Primary function To provide criminal duty cou…