LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better. United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all. At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.
Hybrid · Calgary
The role focuses on building and maintaining long-term relationships with hotel and camp partners while managing the onboarding process. Key duties include maintaining online inventory accuracy, negotiating rates, and resolving service escalations.
Hybrid · Calgary
Build and maintain scalable automation frameworks for web, mobile, and API platforms across all testing layers. Collaborate with cross-functional teams to integrate automated tests into CI/CD workflows and ensure high-quality software delivery.
Hybrid · Calgary
Design, develop, test, and maintain scalable cloud-native applications and microservices to support the LodgeLink platform. Collaborate with cross-functional teams in an Agile environment to deliver reliable software solutions and participate in architectural discussions.
Remote · Canada
Assist customers with reservations and deliver exceptional customer service through various communication channels. Resolve inquiries and issues while enhancing the overall customer experience.
