Représentant(e), service client
- Drummondville, QC
- On-site
- Posted Aug 31, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- French
- Working hours
- 40 hours per week
Job summary
The customer service representative manages client relationships by identifying needs, recommending equipment, and finalizing rental transactions. They also collaborate with internal teams to ensure smooth operations and accurate administrative processing.
Job details
The customer service representative manages client relationships by identifying needs, recommending equipment, and finalizing rental transactions. They also collaborate with internal teams to ensure smooth operations and accurate administrative processing. Candidates should have at least two years of experience in customer service or sales, preferably within the construction or equipment rental industry. Proficiency in office software and strong communication skills are essential for this role.
What you’ll do
The customer service representative manages client relationships by identifying needs, recommending equipment, and finalizing rental transactions. They also collaborate with internal teams to ensure smooth operations and accurate administrative processing.
Requirements
Candidates should have at least two years of experience in customer service or sales, preferably within the construction or equipment rental industry. Proficiency in office software and strong communication skills are essential for this role.
Benefits
- Competitive salary
- Comprehensive health insurance
- Vision insurance
- Dental insurance
- Disability insurance
- Telemedicine access
- Employee assistance program
- Paid vacation
- Paid holidays
- Floating holidays
- Retirement savings plan
- Service recognition awards
- Social activities
- Tool and equipment rental discounts
Listed skills
- Customer service · Preferred
- Problem solving · Preferred
- Administrative Support · Preferred
- Microsoft Excel · Preferred
- Sales · Preferred
- Communication · Preferred
- Data entry · Preferred
- Microsoft Word · Preferred
- Inventory management · Preferred
- Microsoft Outlook · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Sales
- Communication
- Relationship management
- Equipment rental
- Construction industry knowledge
- Data entry
- Administrative support
- Problem solving
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Wynne software
- Safety standards
- Inventory management
Job areas
- Customer Service & Support
- Sales
- Construction
- Administrative
- Logistics
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