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Manulife

Verified Job Source

Manulife is a global financial services leader, providing innovative solutions to improve customer decisions and lives, with extensive operations and a vast client base worldwide.

Toronto, Ontario

Insurance
5,001+ people

About

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit https://www.manulife.com/ca/en/about-us/social-media-policy

Open positions

Director of Engineering - Mortgage Creditor Insurance

Hybrid · Toronto

Lead multi-functional engineering teams to build and support client-facing insurance technology systems. Ensure production reliability and deliver high-quality, extensible architectural designs for new product functionality.

Senior Field Supervision Manager

Hybrid · Toronto

The Senior Field Supervision Manager oversees Tier 1 daily supervisory activities, including trade reviews, account approvals, and compliance monitoring for CIRO-registered advisors. The role also involves conducting onsite branch visits, providing training, and partnering with cross-functional teams to ensure adherence to regulatory requirements.

Director, AI Delivery Squad Lead, Underwriting

Hybrid · Toronto

The Director of AI Delivery Squad Lead is responsible for the end-to-end execution of AI-powered underwriting initiatives, ensuring they align with business strategy and deliver measurable impact. This role orchestrates cross-functional teams, manages portfolio dependencies, and provides financial oversight to ensure successful production deployment and adoption of AI solutions.

Winter Co-op 2027 - Venture Capital

Hybrid · Toronto

The role involves supporting the Venture Capital team by conducting industry research, performing due diligence on B2B SaaS startups, and assisting with valuation and financial modeling. Additionally, the incumbent will monitor portfolio companies and prepare comprehensive reports on market trends and financial performance.

Governance Analyst, Architecture & Engineering

Hybrid · Toronto

The Governance Analyst will oversee risk, control, and audit practices across Architecture & Engineering to ensure regulatory compliance and operational efficiency. They will partner with cross-functional stakeholders to identify process gaps, drive remediation efforts, and provide executive-level reporting on systemic risks.

Winter Co-op 2027 - Business Technology

Hybrid · Toronto

You will collaborate with stakeholders to capture business needs and translate them into structured documentation like user stories and process flows. Additionally, you will assist in managing project schedules, tracking milestones, and generating data-driven insights through reports and dashboards.

Senior Field Supervision Manager (Mandarin)

Hybrid · Vancouver

The Senior Field Supervision Manager oversees Tier 1 daily supervisory activities, including trade report approvals, new account reviews, and KYC updates. The role also involves providing training, managing escalations, and ensuring compliance with CIRO requirements through onsite visits and cross-functional collaboration.

Bilingual Internal Wholesaler

Hybrid · Montréal

The Internal Wholesaler will partner with external professionals to manage a regional sales territory and drive growth in insurance and investment solutions. Responsibilities include engaging advisors, handling product inquiries, and executing business cycles using data and Salesforce.

Data Engineer

Hybrid · Toronto

Design, develop, and maintain scalable ETL/ELT pipelines and data architecture to support analytical and operational needs. Collaborate with cross-functional teams to integrate data sources while ensuring data quality, security, and compliance with governance policies.

Functional Rehabilitation Specialist

Remote · Ontario, Canada

Develop and implement innovative, goal-oriented rehabilitation strategies to facilitate successful return-to-work outcomes for plan members. Manage vendor relationships and budgets while maintaining frequent communication with stakeholders, including plan sponsors, treatment providers, and internal partners.

AVP, Strategy & Transformation

Hybrid · Halifax

The AVP will lead the development and execution of the Insurance Operations strategy while providing oversight for high-priority transformation initiatives. They will partner with leadership to align enterprise objectives with operational roadmaps and drive change across the organization.

Service Model Transformation Manager

Hybrid · Toronto

Lead the evolution of the service model by assessing impacts on customer journeys, processes, and technology while driving prioritized actions toward the target state. Establish and facilitate operating-model governance to align business stakeholders, clarify decision rights, and manage dependencies across workstreams.

Service Model Transformation Manager

Remote · Ontario, Canada

The Service Model Transformation Manager will lead the evolution of the service model by assessing program impacts and defining operational requirements. They are responsible for facilitating cross-functional governance, managing workstreams, and ensuring business readiness for target-state implementation.

Associate Manager, Rehabilitation

Remote · Canada

The Associate Manager leads a remote team of rehabilitation specialists to develop and deliver goal-oriented return-to-work strategies. They provide practice leadership, manage operational workflows, and ensure high-quality case consultation and stakeholder engagement.

Mortgage Specialist

Remote · Barrie, Ontario, Canada, Kingston, Ontario, Canada, North Bay, Ontario, Canada, Ottawa, Ontario, Canada, Sudbury, Ontario, Canada

The Mortgage Specialist is responsible for proactively selling and promoting Manulife Bank lending solutions to clients and financial advisors within a designated territory. They act as a key relationship manager, identifying client needs and providing feedback to improve product offerings.

Mortgage Underwriter - West

Remote · British Columbia, Canada

The Mortgage Underwriter will review residential mortgage applications to ensure they meet internal guidelines and exercise sound financial judgment in granting loans. They will also manage file documentation and maintain clear communication with sales partners throughout the underwriting process.

Senior Product Manager, Cross Platform Experience

Hybrid · Toronto

The Senior Product Manager will lead the end-to-end strategy and delivery of a unified member experience across multiple platforms and business units. They are responsible for managing platform ecosystems, prioritizing enterprise roadmaps, and driving cross-platform integration initiatives.

Senior Product Manager, Product Operations Member Experience & Digital Health

Hybrid · Toronto

Own the operational health, stability, and optimization of the Member Experience and Digital Health product ecosystem, leading issue triage, root-cause resolution, and sustainable platform improvements. Coordinate cross-functional teams and partners, prioritize the product operations backlog, and use performance metrics and member journey analysis to improve reliability, scalability, and member outcomes.

Senior Mulesoft Software Engineer

Hybrid · Toronto

Design, develop, and support secure, scalable MuleSoft APIs and cloud-native integration services using Azure and enterprise integration patterns. Improve delivery and platform reliability through CI/CD, automation, performance optimization, operational support, code reviews, and mentoring.

Operations & Vendor Coordinator, Print & Post

Hybrid · Toronto

Coordinate daily production intake, route work, track vendor deliverables and timelines, and escalate issues as needed. Serve as a required cross-trained backup for sponsor graphic creation, while supporting reporting, invoicing follow-up, operational tracking, and documentation.