Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Associate
- Application method
- Apply on LinkedIn (LinkedIn sign-in required)
Job summary
Manage order flows and coordinate logistics between dealers, warehouses, and factories in Italy, France, and Romania. Ensure timely delivery of agricultural machinery and parts while providing administrative support to field sales representatives.
Job details
Maschio Gaspardo SPA, a leading company in Italy and internationally in the design and manufacturing of agricultural equipments, is seeking a Back Office Specialist for its Canadian subsidiary based in Saint-Hyacinthe, Quebec. This is a newly created position, essential to managing order flows, coordinating logistics, and ensuring smooth communication across all levels of the business. The ideal candidate is eager to learn, open to training, and ready to grow with us as we build our presence in the region. More detailed responsibilities are: Receive and process machine and parts orders from dealers across Canada Liaise with local warehouse and factories to confirm, track, and ensure timely production and delivery of Parts Control and verify order confirmations, codes, and documentation. Organize transport and custom clearance from factories in Italy, France and Romania, ensuring timely and correct delivery. Provide dealers with timely updates and complete documentation. Monitor delivery timelines and follow up on any delays or issues. Support a team of field sales representatives with order-related and administrative tasks. Maintain accurate records and ensure all processes align with company standards. Requirements: Fluent in French and English (spoken and written) Previous experience in back office operations, logistics or customer service, preferably in technical or industrial environment Previous experience with SAP or other ERP Strong attention to detail, problem solving mindset and ability to manage multiple tasks Team player with excellent communication and coordination skills
What you’ll do
Manage order flows and coordinate logistics between dealers, warehouses, and factories in Italy, France, and Romania. Ensure timely delivery of agricultural machinery and parts while providing administrative support to field sales representatives.
Requirements
Candidates must be fluent in English and French with previous experience in back office operations, logistics, or customer service within a technical environment. Proficiency with SAP or other ERP systems and strong attention to detail are required.
Listed skills
- SAP · Preferred
- ERP · Preferred
- Customer service · Preferred
- Administrative Support · Preferred
- Supply chain management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Order Processing
- Logistics Coordination
- Customs Clearance
- SAP
- ERP
- French Fluency
- English Fluency
- Customer Service
- Administrative Support
- Supply Chain Management
Job areas
- Logistics
- Administrative
- Agriculture
- Manufacturing
- Customer Service & Support