Community Engagement Manager

Job summary

The Community Engagement Manager will drive referral growth by building strategic partnerships with healthcare providers and organizations in the Greater Victoria area. They will also act as a liaison between clinical teams and referring providers while monitoring performance metrics to optimize business development strategies.

Job details

MedSleep is built on skilled and dedicated employees, and we strive to create a great place to work and grow. We provide high‑quality sleep medicine services across Canada, including clinical consultations, diagnostic testing, and treatment for sleep disorders. We are a fast-growing sleep-focused company dedicated to improving lives through better rest. Our services are designed to help customers achieve optimal sleep health, combining innovation, science, and customer-centric solutions. As we continue to expand across Canada, we’re looking for a driven Community Engagement Manager to help grow our presence in the Greater Victoria area and beyond. The Community Engagement Manager will play a key role in identifying new business opportunities, building strategic partnerships, and supporting revenue growth initiatives. This role focuses on engaging physicians, nurse practitioners (NPs), registered nurses (RNs), respiratory therapists (RTs), medical office assistants (MOAs), and discharge planners to ensure patients receive timely access to sleep testing. This is an ideal role for someone who is highly motivated, relationship-driven, and eager to contribute to a dynamic and mission-driven team. The ideal candidate will have a strong understanding of the healthcare referral process while being skilled in relationship-building, strategic outreach, and community engagement. This role will be a contract role, meaning this is temporary. This is to cover a maternity leave for eighteen (18) months. Key Responsibilities include but are not limited to: Referral Growth & Provider Engagement Drive referrals from family physicians and related specialist offices for the diagnosis of sleep disorders. Identify and develop strategic partnerships with healthcare organizations, pharmacies, senior living communities, and home care agencies. Develop, execute and maintain strong relationships with retail partners, healthcare professionals, and corporate clients. This can include: Family physicians & specialists (e.g., respirologists, cardiologists) Hospitals & discharge coordinators Conduct regular in-person visits, lunch-and-learns, and presentations to educate providers on the benefits of sleep medicine diagnostic services and how to refer patients. Act as the primary liaison between referring providers and clinical teams to ensure seamless service and patient care. Business Growth & Community Partnerships Identify and develop strategic partnerships with healthcare organizations, pharmacies, senior living communities, and home care agencies. Attend and represent the company at local healthcare networking events, conferences, and industry meetings. Marketing & Brand Awareness Collaborate with marketing and operations teams to align business development efforts. This includes developing referral-focused materials, digital campaigns and community engagement initiatives tailored for the Greater Victoria Area’s healthcare landscape. Leverage data and feedback from healthcare providers to refine marketing strategies and improve referral processes. Data Analysis & Performance Tracking Monitor referral trends, provider engagement activity, and patient outcomes to optimize business development strategies. Provide monthly reports on referral growth, outreach effectiveness, and market insights. Qualifications & Skills: Industry Experience: 3+ years in sales, or provider relations within healthcare services. Relationship Management: Ability to build trust and long-term partnerships with healthcare providers. Communication & Presentation Skills: Confident in conducting educational sessions and one-on-one provider meetings. Strategic Thinking: Ability to develop targeted outreach plans and drive measurable referral growth. MedSleep Offers: Competitive Salary Comprehensive Benefits Plan Health Life insurance Dental and Vision Mileage reimbursement Excellent Work-Life balance Job type: Full-time, Temporary Schedule: Mondays – Fridays, 8:30 AM – 5:00 PM Pay: $26 to $35 per hour, conditional on experience. Website: www.medsleep.com

What you’ll do

The Community Engagement Manager will drive referral growth by building strategic partnerships with healthcare providers and organizations in the Greater Victoria area. They will also act as a liaison between clinical teams and referring providers while monitoring performance metrics to optimize business development strategies.

Requirements

Candidates must have at least 3 years of experience in sales or provider relations within the healthcare sector. Strong relationship-building, communication, and strategic planning skills are essential for success in this role.

Benefits

• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Mileage reimbursement

Listed skills

• Business development · Preferred
• Data analysis · Preferred
• Communication Skills · Preferred
• Sales · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Relationship management
• Strategic outreach
• Community engagement
• Business development
• Healthcare referral process
• Public speaking
• Presentation skills
• Data analysis
• Performance tracking
• Strategic partnerships
• Marketing collaboration
• Provider engagement
• Communication skills
• Sales
• Building Trust
• Relationship Management
• Self-Motivation
• Data Analysis
• Respiratory Therapy
• Business Development
• Brand Awareness
• Cardiology
• Communication
• Healthcare Services
• Marketing
• Home Health Care
• Innovation
• Marketing Strategies
• Operations
• Presentations
• Relationship Building
• Senior Living
• Sleep Apnea
• Sleep Medicine
• Strategic Partnership
• Strategic Thinking
• Revenue Growth

Job areas

• Healthcare
• Sales
• Marketing
• Management & Leadership
• Consulting
• Community Engagement Manager
• Community Relations Manager
• Advertising and Public Relations Managers
• Public Relations Managers

More jobs from MedSleep