Account Coordinator

Job summary

Coordinate account administration, including Salesforce insertion order creation, meeting documentation, campaign tracking, and financial report maintenance. Support Sales and Account Management teams with proposals, campaign activation, reporting, insight planning, and internal project management.

Job details

Job Description Role: Account Coordinator Location: Toronto, Canada THE OPPORTUNITY This is an opportunity to work with the leading Independent Marketing Intelligence Company. You will join a global company with a global culture to match. We live and breathe our MiQ values in order to help businesses win and support our employees' professional and personal development. As a member of the Client Services team, you will be in the unique position to work closely with individuals from other departments including Sales, Trading, Analysis and Product. Not only within Canada but across our Global footprint. This presents a fantastic opportunity to gain a holistic view of the business and how it works. As the department, and business, are growing rapidly there is scope for you to really make this role your own. Job Responsibilities Your main responsibilities will include: Administrative duties; CRM (Salesforce) – IO creation and all associated administration tasks required for assigned accounts. Preparing account service-related documents such as meeting agendas, meeting notes etc. Supporting Sales/ AM teams in the creation of campaign proposals Supporting the campaign activation teams by ensuring all relevant assets are gathered and campaigns run smoothly. Creating and sharing campaign screenshots and assisting in reporting mid and post campaigns. Supporting with Insight planning and creation Inputs – Considering client objectives, client challenges, vertical specific insights & macro factors. Helping the AE and AM’s with Internal project management Maintaining the highest level of service both internally and externally Ensuring / the integrity of the G drive and relevant documents are saved centrally Maintaining & updating campaign tracker Finance Tracking of missing PO numbers & invoices queries Maintaining the integrity of Vision financial report Required Experience Working in a team environment Customer service experience preferable Required Skills Detail oriented A high level of organization Proactive A strong work ethic and willingness to learn Excellent communication skills Alignment with MiQ's core values/culture A ‘can do' attitude to provide energy, drive and enthusiasm A dream to grow your career as the company scales Highly competent with Microsoft Office i.e., Excel, PowerPoint, Word etc What We Value In Our People Passion – We love and live what we do Determination - We always find a way to figure it out Unity – We back each other and challenge each other Agility – We anticipate the unexpected, embrace and adapt to change Courage – We dare to think unconventionally Benefits & Perks Comprehensive benefits package that includes health, vision, and dental insurance Paid maternity and paternity leave Generous Paid Time Off policy Ongoing education & training Open office and casual work atmosphere Company sponsored events & team building experiences Pay Transparency For individuals assigned and/or hired to work in Ontario, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Ontario and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current compensation range for this position is $45,000- $55,000. This range does not take into account our bonus and commission structures. Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people. At MiQ, we don’t just accept the differences of our people, it is the foundation of what makes us who we are. MiQ is very proud to be an equal opportunity workplace and to be certified as a “Great Place to Work”'! Apply Today!

What you’ll do

Coordinate account administration, including Salesforce insertion order creation, meeting documentation, campaign tracking, and financial report maintenance. Support Sales and Account Management teams with proposals, campaign activation, reporting, insight planning, and internal project management.

Requirements

The role calls for experience working in a team environment, with customer service experience preferred. Candidates should be organized, detail-oriented, proactive, communicative, eager to learn, proficient in Microsoft Office, and aligned with MiQ’s values.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid Maternity Leave
• Paid Paternity Leave
• Paid Time Off
• Education and Training
• Company-Sponsored Events
• Team-Building Experiences

Listed skills

• Organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Project management · Preferred
• Reporting · Preferred
• Salesforce · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organization
• Attention to Detail
• Proactivity
• Communication
• Customer Service
• Teamwork
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Campaign Coordination
• Project Management
• Reporting
• CRM Administration
• Salesforce

Job areas

• Administrative
• Marketing
• Customer Service & Support
• Sales
• Finance & Accounting

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