Leasing Agent

Job summary

Assist prospective tenants by answering inquiries, scheduling and conducting property tours, explaining lease terms, and guiding applicants through the application and approval process. Prepare lease documents, maintain accurate records, coordinate move-in readiness with property management, support marketing and tenant relations, and relay maintenance concerns.

Job details

Overview A residential property management company focused on providing well-managed, comfortable living spaces for tenants throughout Edmonton, AB. The business emphasizes responsive service, clear communication, and well-maintained properties. Leasing activities are conducted with attention to detail, adherence to local regulations, and respect for residents and prospective tenants. Team members are encouraged to contribute to a positive rental experience and support the continued growth of the portfolio. Role Description This full-time, on-site Leasing Agent role is based in Edmonton, AB and focuses on supporting the day-to-day leasing operations of residential properties. Responsibilities include greeting and assisting prospective tenants, scheduling and conducting property tours, explaining lease terms, and guiding applicants through the application and approval process. The Leasing Agent prepares and processes leases and related documentation, maintains accurate records, and collaborates with property management to ensure units are move-in ready. The role also involves responding to inquiries in person, by phone, and email, providing consistent customer service, and helping with marketing activities such as listing updates and coordinating showings. The Leasing Agent supports ongoing tenant relations by communicating policy information and relaying maintenance concerns to the appropriate team members. Qualifications Experience working with leases and lease administration, including preparing, reviewing, and organizing lease documentation. Knowledge of property management and residential leasing processes, including showings, applications, and move-in/move-out procedures. Strong customer service skills with the ability to communicate clearly, handle inquiries, and build positive tenant relationships. Organizational and time-management abilities to coordinate multiple showings, follow up with applicants, and maintain accurate records. Comfort with basic office software and property management systems; ability to learn new tools and follow established procedures. High level of professionalism, reliability, and attention to detail, with a commitment to fair and inclusive treatment of all applicants. Previous experience in leasing, real estate, or hospitality is an asset; familiarity with local rental regulations in Alberta is beneficial. Benefits: On-site parking Work Location: In person

What you’ll do

Assist prospective tenants by answering inquiries, scheduling and conducting property tours, explaining lease terms, and guiding applicants through the application and approval process. Prepare lease documents, maintain accurate records, coordinate move-in readiness with property management, support marketing and tenant relations, and relay maintenance concerns.

Requirements

Experience with leases and lease administration, knowledge of residential leasing and property management processes, and strong customer service, communication, organizational, and time-management skills are required. Applicants should be comfortable with office software and property management systems and demonstrate professionalism, reliability, attention to detail, and fair treatment of applicants; prior leasing, real estate, or hospitality experience and familiarity with Alberta rental regulations are assets.

Benefits

• On-Site Parking

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Lease Administration
• Residential Leasing
• Customer Service
• Tenant Relations
• Property Tours
• Applicant Follow-Up
• Lease Documentation
• Recordkeeping
• Time Management
• Organization
• Communication
• Property Management Systems
• Office Software
• Marketing
• Attention to Detail
• Knowledge of Alberta Rental Regulations

Job areas

• Sales
• Customer Service & Support
• Management & Leadership
• Administrative