Account Manager-EN

Montréal, QC
On-site
Posted Oct 4, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Manage and prioritize customer requests across email, phone, and online sales channels, respond with appropriate solutions, and follow up while sharing customer feedback with relevant personnel. Grow sales by recommending alternative and complementary products, meeting customers face to face, maintaining product and system knowledge, and negotiating special prices or terms when needed.

Job details

Account Manager ‎ Statut / Status Regular, ‎ Emplacement / Location: Saint-Laurent, Quebec ‎ Description Du Poste / Job Description Interested? Daytime schedule: Monday to Friday. Known customer base, reliable and high-quality products. Opportunity for advancement. Do you have what we’re looking for? Experience in B2B sales. “People” person who puts customer satisfaction at the centre of every decision. Reliable, resourceful and committed. Very resilient and good at finding solutions. Here’s a Typical Day Manage and prioritize customer requests coming through various channels (email, phone and online sales). Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.). Maximize sales to customers; suggest alternative and complementary products. Engage with customers in face to face meetings. Maintain skills and knowledge of product lines and systems used. May be required to negotiate special prices and terms with customers ‎ Pourquoi se joindre à nous On est un acteur majeur, engagé dans la transformation énergétique au Canada. On offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel. On Se Distingue Par Notre Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture. Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence. Parmi Nos Avantages Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun. Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE). REER collectif avec contribution de l’employeur et CELI. Programme de bourses d’études postsecondaires pour les enfants Lieux de travail munis de bornes de recharge. Programme de reconnaissance des années de service. Joins la grande famille Noramco : un groupe en plein essor. Viens faire la différence et y faire carrière. Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés. ======================= What’s In It For You We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities. What Sets Us Apart Is Our Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among Our Benefits Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Charging terminals available at our facilities. Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

Requirements

The role seeks someone with B2B sales experience who is customer-focused, reliable, resourceful, and committed. Candidates should be resilient and skilled at finding solutions; no education requirement is stated.