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Northbridge Financial Corporation

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Northbridge Financial Corporation is a leading Canadian provider of innovative commercial property and casualty insurance solutions, dedicated to protecting businesses for over 100 years.

Toronto, Ontario

Insurance
1,001–5,000 people

About

Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance and Federated Insurance brands. We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast. We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited. We love where we work and think you will too! ................................................................................... La Corporation financière Northbridge (la Financière Northbridge) est un chef de file en assurance de dommages des entreprises qui contribue à protéger les entreprises canadiennes depuis 100 ans. Nous offrons une vaste gamme de solutions novatrices sous les marques Northbridge Assurance et Les assurances Federated. Nous avons à cœur tout ce qui touche à la protection, à la prévention et au progrès, tant chez nos clients que dans nos collectivités. Notre service exceptionnel et notre large éventail de solutions novatrices aident les entreprises canadiennes à réussir, et notre équipe enthousiaste travaille à soutenir et accompagner leurs propriétaires d’un océan à l’autre. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial Holdings Limited. Nous aimons notre entreprise et nous pensons que vous l’aimerez aussi!

Open positions

Underwriter, Builder Risk and Wrap-up, New Business

Hybrid · Montréal

The Underwriter will customize insurance solutions for commercial construction and property clients while collaborating with internal departments to assess risk. They are responsible for analyzing new business profitability, monitoring loss ratios, and maintaining strong relationships with the broker network.

Underwriter, Builder Risk and Wrap-up, New Business

Hybrid · Montréal

The Underwriter will customize insurance solutions for commercial clients, specifically focusing on construction, property, and auto risks. They will collaborate with internal departments and the broker network to assess risks, monitor profitability, and maintain strong stakeholder relationships.

Senior Underwriter

Hybrid

The Senior Underwriter customizes insurance solutions for commercial mid-market clients while collaborating with insurance specialists and sales teams. They are responsible for managing risk, negotiating terms, and providing an excellent underwriting experience through strong professional relationships.

Client Service Representative (1-Year Contract)

On-site · Mississauga

What it’s like to be a Federated Client Service Representative When our clients have a question, we need an exceptional Client Service Representative to manage the relationship and provide excellent customer service ensuring that every interaction is a great experience, with efficient flawless service standards. The most important characteristics for our CSR’s are attention to detail and communication, working in a fast-paced office supporting a number of sales agents you’ll be the go-to person in the office for questions from your colleagues.  We want your talent! If you are great at:…

Senior Underwriter

Hybrid · Calgary

The Senior Underwriter customizes insurance solutions for commercial clients while collaborating with Commercial Insurance Specialists and the Sales Department. They are responsible for managing risk classes, particularly for Mid-Market accounts, and coordinating with Actuarial and Claims departments.

Senior Sales Coordinator

Hybrid · Mississauga

The Senior Sales Coordinator provides administrative, event coordination, and operational support to the sales team. This role involves managing key sales initiatives, preparing communications, and maintaining reporting and data analysis to enhance sales effectiveness.

Senior Sales Coordinator

Hybrid · Mississauga

The Senior Sales Coordinator provides administrative, event coordination, and operational support to the Sales team. This role involves managing key sales initiatives, preparing communications, and maintaining reporting and data analysis to enhance sales effectiveness.

Claims Service Representative

Hybrid · Toronto

The Claims Service Representative handles incoming inquiries and sets up new claims while providing technical support to Claims Adjusters. They are responsible for maintaining high data quality and delivering excellent customer service during telephone interactions.

Senior Internal Communications Specialist

Hybrid · Toronto

The Senior Internal Communications Specialist will manage and optimize the company intranet and careers website while partnering with stakeholders to deliver engaging digital content. They will act as a platform subject matter expert, providing guidance on best practices and ensuring digital channels remain functional and aligned with business priorities.

Service Desk Analyst

Hybrid · Vancouver

The Service Desk Analyst provides front-line technical support, diagnostics, and troubleshooting for hardware, software, and application issues. They are responsible for logging incidents, managing end-user device deployment, and maintaining documentation within the ticketing system.

Claims Service Representative

On-site · Toronto

What it’s like to be a Northbridge Claims Service Representative As a Claims Service Representative, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims. They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality and service levels within the department. While being on the phone queue, they provid…

Director Sales Experience

Hybrid · Toronto

The Director, Sales Experience is responsible for shaping and executing national sales strategies while driving operational excellence and sales effectiveness. This role involves leading strategic growth initiatives, managing broker partnerships, and championing sales technology projects to empower teams.

Director Sales Experience

Hybrid · Toronto

The Director, Sales Experience is responsible for shaping and executing national sales strategies while driving operational excellence and sales effectiveness. This role involves leading strategic growth initiatives, managing broker partnerships, and mentoring teams to ensure alignment with business objectives.

Claims Adjuster, Casualty & Litigation

Hybrid · Toronto

The Claims Adjuster is responsible for investigating, assessing coverage, and managing intermediate to complex casualty and litigation claims. They work directly with third parties and legal counsel to drive claims to a successful conclusion while maintaining high customer service standards.

Client Service Associate

Hybrid · Calgary

The Client Service Associate provides excellent customer service and supports a Commercial Insurance Specialist in managing their book of business. They are responsible for handling high volumes of requests in a timely and accurate manner while assisting with daily operations.

Client Service Associate

Hybrid · Calgary

The Client Service Associate supports a Commercial Insurance Specialist by managing daily book of business operations and handling high-volume requests. They provide exceptional customer service while ensuring accuracy and timeliness in all client interactions.

Insurance Support Coordinator

Hybrid · Mississauga

The Insurance Support Coordinator provides comprehensive sales support, client service, and operational excellence to enable advisor success. They manage end-to-end business processing, maintain compliant client files, and identify opportunities for business growth through data mining.

Insurance Support Coordinator

Hybrid · Mississauga

The Insurance Support Coordinator provides comprehensive sales support and operational assistance to advisors to streamline the sales process and ensure compliance. They manage end-to-end business processing, conduct data mining for growth opportunities, and maintain high service standards for client files.

Client Service Manager (Commercial Damage Insurance) - QUEBEC CITY

On-site · Québec

What it’s like to be a Federated Client Service Manager (Commercial Damage Insurance) - QUEBEC CITY? Reporting to the Underwriting Department and holding all required licenses (AMF), the Client Service Manager will act as a coach and mentor to Commercial Insurance Client Service Representatives. The incumbent will also ensure that every interaction results in an exceptional customer experience and that our service standards promoting excellence and efficiency are consistently upheld. We want your talent! If you are great at:  Coach, train, and motivate staff effectively. Maintain except…

Claims Adjuster, Casualty & Litigation

On-site · Toronto

What it’s like to be a Northbridge Claims Adjuster:   As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind.  The Casualty and Litigation team handle a variety of claim across several lines of business, including Bodily Injury, CGL, and Construction Liability claims.  Our Claims Adjusters are responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion. We want…