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OceanMD, a WELLSTAR Company

Verified Job Source

OceanMD, a WELL Health Company, is Canada's premier provider of EMR-integrated Patient Engagement and eReferral solutions, enhancing communication and efficiency in healthcare delivery.

Toronto, Ontario

Hospitals and Health Care
51–200 people

About

OceanMD is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada. Our digital healthcare solutions are replacing paper forms, giving patients and providers secure ways to connect, share health information, and automatically update patient records. From appointment reminders and check-in kiosks to website forms, secure messages, and eReferrals, the Ocean Platform is transforming patient care across the country every day. Over the past 12 years, the Ocean Platform has been adopted by tens of thousands of healthcare providers and played a role in millions of patient visits at world-leading healthcare organizations like St. Michael’s Hospital, Sunnybrook Health Sciences and Mount Sinai Hospital. Our Ocean Provider Network enables over 120,000 eReferrals every month. And we’ve only just begun.

Open positions

Technical Support and Engagement Specialist, Provincial Programs

Hybrid · Toronto

You will serve as the technical representative for provincial programs, coordinating support operations and managing client relationships. This involves analyzing support data, leading client review meetings, and resolving complex technical escalations.

Workflow Training and Change Management Specialist

Hybrid · Toronto

Support provincial healthcare programs and organizations in adopting OceanMD by developing and delivering training, advising on change management, and translating product capabilities into practical workflows. Investigate the platform and electronic referral workflows, support demonstrations and client engagements, develop enablement materials, and share client feedback and adoption issues with internal teams.

Software Developer

Hybrid · Toronto

Design, develop, and enhance features for the patient engagement and eReferral platform throughout the software development lifecycle. Collaborate within Agile sprint cycles to deliver high-quality, scalable solutions while contributing to technical decision-making and team growth.