Olympus Corporation specializes in innovative medical technologies and solutions, enhancing health, safety, and research for over a century, serving customers globally from its Tokyo headquarters.
Hachioji, Tokyo
Olympus is passionate about creating customer-driven solutions for the medical industry. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, and ensuring public safety. Olympus is headquartered in Tokyo, Japan, with more than 31,000 employees worldwide in nearly 40 countries and regions.
Hybrid · Richmond Hill
Handle customer service and sales support requests, including order entry, confirmations, complex order management, pricing follow-ups, credits, returns, and order inquiries. Maintain accurate customer records, meet case-volume and quality KPIs, and coordinate with internal teams to resolve customer issues and provide timely follow-up.
On-site · Saint-Bruno
Drive sales, profitability, and market share for Olympus products across the assigned territory by developing accounts, identifying decision-makers, and building relationships with healthcare professionals. Provide quotes and after-sales support, maintain accurate account and sales records, monitor competition, and coordinate with internal teams to meet sales objectives and company policies.
Hybrid · Richmond Hill
Maintain and continuously improve the site Quality Management System, administering CAPA, nonconformance, audit, change control, document control, and training processes. Analyze quality metrics, support investigations and regulatory audits or inspections, and lead initiatives that strengthen compliance, reduce risk, and improve process effectiveness.
