OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.
On-site · Waterloo
The Technical Support Specialist provides high-quality end-to-end technical support for OpenText products while building strong customer relationships. They are responsible for managing multiple customer cases, documenting interactions, and collaborating with cross-functional teams to resolve complex technical issues.
On-site · Waterloo
The Senior Technical Support Specialist provides high-quality end-to-end technical support for OpenText products while building strong customer relationships. They act as a key point of contact for escalated issues, collaborating with cross-functional teams to ensure timely resolution and documentation.
On-site · Waterloo
The Senior Technical Support Specialist provides high-quality end-to-end technical support for OpenText products to global clients. They act as a key point of contact for complex issues, collaborating with cross-functional teams to ensure resolution while mentoring teammates.
On-site · Waterloo
Lead traditional SEO and generative engine optimization (GEO) to ensure visibility across search engines and AI answer engines like ChatGPT and Gemini. Develop strategic approaches to drive organic traffic, engagement, and leads through data-driven content and technical optimizations.
On-site · Richmond Hill
The SEO Manager will lead traditional SEO and Generative Engine Optimization (GEO) to increase visibility across search engines and AI answer engines. They will collaborate with cross-functional teams to develop data-driven strategies that drive organic traffic and lead generation.
On-site · Waterloo
The Production Support Specialist will support Business Network solutions to ensure the security, stability, and profitability of client businesses. The role involves direct engagement with global clients and internal teams to resolve complex technical issues.
On-site · Richmond Hill
Coordinate end-to-end R&D tax workflows and partner with engineering and finance teams to validate information for global tax incentive claims. Leverage AI tools to improve documentation quality, process efficiency, and overall program scalability.
On-site · Mississauga
The Lead Financial Analyst will consolidate and report on financial performance while partnering with business leaders to drive informed decision-making. They will also perform complex financial modeling, scenario planning, and process improvements to support strategic growth initiatives.
On-site · Canada
Drive proactive campaigns to build a sales pipeline and close opportunities with new and existing enterprise and government accounts. Develop long-term consultative relationships with C-level executives to align business needs with application delivery management solutions.
Remote · Canada
The Account Executive will drive proactive campaigns to build a sales pipeline and manage relationships with enterprise and government clients. They are responsible for consultative selling of application delivery management solutions to meet and exceed annual revenue quotas.
On-site · Richmond Hill
You will own the full lifecycle of product development, including design, coding, testing, and production support. You will also collaborate with peers and Quality Development teams to deliver high-quality software solutions and maintain technical documentation.
On-site · Waterloo
The Lead Revenue Operations Analyst will manage global sales headcount reporting, resource planning, and workforce management to support organizational goals. They will partner with cross-functional teams to develop operational insights, automate workflows, and drive continuous process improvement.
On-site · Mississauga
The strategist will shape global insurance industry messaging and define AI-driven solutions to drive market growth. They will act as a bridge between field sales, product management, and R&D to ensure market-aligned solution development and effective sales enablement.
On-site · Ottawa
The Legal Counsel will negotiate and draft a variety of commercial technology agreements, including cloud services and software licenses, for the North American region. They will serve as a trusted advisor to the business, managing risk and providing guidance on new go-to-market products and AI-driven offerings.
On-site · Richmond Hill
Provide high-level technical support for OpenText Operations Support Management solutions across on-premises, cloud, and hybrid environments. Diagnose complex technical issues and collaborate with engineering teams to resolve software defects and maintain knowledge base content.
On-site · Richmond Hill
Lead the global campaign strategy and execution for the ITOM Business Unit to drive pipeline growth and revenue acceleration. Coordinate across cross-functional teams including Product, Field, and Digital Marketing to align campaigns with business priorities.
On-site · Richmond Hill
The Customer Manager serves as a trusted advisor to strategic accounts, focusing on maximizing customer value and driving long-term business growth. Key duties include managing renewals, identifying expansion opportunities, and collaborating across internal teams to ensure customer retention.
On-site · Waterloo
Translate complex workforce data into actionable insights to inform strategic decisions on organizational design, location strategy, and corporate transactions. Partner with HR, Finance, and M&A teams to align workforce modeling and demand forecasting with business objectives.
On-site · Richmond Hill
Serve as the technical lead for Global Technical Support lab environments, managing both on-premises and cloud-hosted infrastructures. Lead lab modernization initiatives and develop automation solutions to streamline provisioning and operational efficiency.
On-site · Waterloo
The Senior Accountant is responsible for executing core accounting activities, including preparing journal entries, account reconciliations, and variance analyses. They also support month-end close processes, internal control requirements, and audit activities to ensure accurate financial reporting.
