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OpenText

Verified Job Source

Information Reimagined

Waterloo, ON

Software Development
5,001+ people

About

OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.

Open positions

Sr. Technical Support Specialist

On-site · Waterloo

The Senior Technical Support Specialist provides advanced technical troubleshooting and resolution for OpenText products across on-premises and cloud environments. This role involves managing escalated client situations, mentoring team members, and documenting technical solutions and best practices.

Sr. Client Operations Program Manager

On-site · Waterloo

The role involves coordinating operational and transformation initiatives while supporting business readiness and change enablement. You will also develop training materials, manage documentation, and partner with cross-functional teams to drive process improvements.

Strategic Sales Development Representative

On-site · Waterloo

The Strategic Sales Development Representative is responsible for outbound and inbound lead generation to build and qualify sales pipeline. They partner with Client Executives and Solution Consultants to nurture prospects and progress opportunities through the sales funnel.

Sr. Manager, Corporate Communications

On-site

The Senior Manager will develop and execute strategic internal communications campaigns to support executive goals and organizational initiatives. They will also serve as a trusted advisor to senior leadership, managing high-impact events and ensuring consistent messaging across the company.

Sr. Director, AI Development

On-site · Waterloo

Lead engineering teams and programs to design and deliver AI solutions that power customer-facing products and intelligent workflows. Collaborate with product and architecture leaders to shape roadmaps, manage delivery priorities, and transition experimental AI concepts into dependable enterprise services.

Client Director (Bilingual in French)

Hybrid · Canada

The Client Director is responsible for driving professional services sales, revenue growth, and client success within the Quebec territory. They will manage the end-to-end project lifecycle, including forecasting, resource planning, and maintaining relationships with C-level stakeholders.

Principal Software Developer

On-site · Richmond Hill

The Principal Software Developer will define and deliver large-scale information management projects while balancing complex technical and business constraints. They are responsible for setting long-term strategy, ensuring high-quality software design, and mentoring less experienced team members.

Principal AI Architect

On-site · Richmond Hill

The Principal AI Architect will design and implement AI solutions and agent workflows that solve complex enterprise problems. They will oversee the AI lifecycle, including architecture, deployment, and observability, while mentoring development teams.

Lead Quality Developer (PDF, CAD & Document Conversion)

On-site · Waterloo

The Lead Quality Developer will oversee testing strategies for document conversion and viewing technologies across various file formats. They will collaborate with cross-functional teams to ensure high-quality standards and maintain the integrity of business-critical content throughout processing workflows.

Principal Product Manager (Professional Services)

On-site · Richmond Hill

The Principal Product Manager is responsible for the design, development, and lifecycle management of a portfolio of packaged professional services. This role bridges product management, sales, and delivery teams to create high-value offerings that accelerate customer cloud transformation.

Sr. Quality Assurance Developer

On-site · Richmond Hill

The Senior Quality Assurance Developer will analyze requirements, create and execute comprehensive test cases, and perform performance testing to identify defects. They will collaborate with product and development teams to implement platform-wide performance improvements and ensure high-quality software delivery.

Sr. IT Project Manager

On-site · Mississauga

The Senior IT Project Manager leads complex, enterprise-wide technology initiatives from inception through completion, ensuring delivery within scope, budget, and quality standards. They act as the primary delivery contact, coordinating cross-functional teams and translating business objectives into actionable project roadmaps.

Sr. Quality Assurance Developer

On-site · Richmond Hill

The Senior Quality Assurance Developer will analyze requirements, create and execute comprehensive test cases, and perform performance testing to identify defects. They will collaborate with product and development teams to implement platform-wide performance improvements and validate fixes.

Sr. Product Manager

On-site · Waterloo

You will define product investment strategies for growth and retention while managing the product lifecycle and vision. Additionally, you will collaborate with internal and external partners to deliver cloud-based solutions and drive digital transformation.

Organizational Change Management Specialist

On-site · Mississauga

The Program Manager will drive enterprise-wide adoption and behavior change for Microsoft 365, Copilot, and digital workplace solutions. They will partner with cross-functional teams to design adoption strategies, optimize workflows, and ensure digital transformation initiatives deliver measurable business outcomes.

Organizational Change Management Specialist

On-site · Richmond Hill

The Program Manager will drive enterprise-wide adoption of Microsoft 365, Copilot, and AI-enabled digital workplace solutions. They will partner with cross-functional teams to design change strategies, optimize workflows, and ensure digital transformation initiatives deliver measurable business outcomes.

Senior Director, Global Benefits & Rewards

On-site · Toronto

Lead the global strategy, governance, and optimization of benefits and retirement programs across 40+ countries. Oversee the Americas Benefits team and drive key initiatives including M&A integration and benefits modernization.

Senior Director, Global Benefits & Rewards

On-site · Waterloo

Lead the global strategy, governance, and optimization of benefits and retirement programs across 40+ countries. Oversee the Americas Benefits team and drive key initiatives including M&A integration and benefits modernization.

Organizational Change Management Specialist

On-site · Waterloo

The Program Manager will drive enterprise-wide adoption of Microsoft 365, Copilot, and digital workplace solutions through strategic change management. They will partner with cross-functional teams to redesign workflows and ensure digital transformation initiatives deliver measurable business outcomes.

Lead Software Developer

On-site · Richmond Hill

The Lead Software Developer will enhance product security by remediating vulnerabilities and lead the migration of the product to a modern platform. They will design and maintain mission-critical integration solutions while working across the full technology stack.