Open Road Auto Group is the Tri-State area's largest automotive retailer, offering top brands with a commitment to exceptional customer service and satisfaction.
Bridgewater, New Jersey
Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience" for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service. With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs. It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News. Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen. Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.
On-site · Richmond
The Detail Associate is responsible for cleaning, waxing, and preparing new and used vehicles to meet dealership standards. They must also maintain a clean work area and report any safety concerns or accidents to management immediately.
On-site · Port Moody
The Service Advisor is responsible for handling customer inquiries, writing repair orders, and ensuring all vehicle concerns are accurately documented and addressed. They must also monitor work-in-progress, manage loaner vehicles, and maintain high levels of customer satisfaction through effective communication and problem-solving.
On-site · Surrey
The Apprentice Technician is responsible for performing vehicle repairs and maintenance according to dealership and factory standards with efficiency and accuracy. They must also communicate effectively with the Service Advisor and parts department while maintaining a clean and safe shop environment.
On-site · Surrey
The Service Valet manages the flow of traffic in the service lane and performs basic vehicle inspections using the Hunter Quick Check system. They are also responsible for retrieving customer vehicles and providing shuttle services as needed.
On-site · Vancouver
The Product Advisor is responsible for providing exceptional customer service, identifying client vehicle needs, and actively prospecting to build a customer base. They must also conduct vehicle demonstrations, manage the sales process, and ensure customers are well-informed about vehicle features and dealership services.
On-site · Port Moody
The Product Advisor is responsible for providing exceptional customer service, identifying client vehicle needs, and actively prospecting for new business. They must effectively demonstrate and sell new and pre-owned vehicles while maintaining high customer satisfaction standards.
On-site · Port Moody
The Product Advisor is responsible for providing exceptional customer service, identifying client vehicle needs, and actively prospecting to build the company's customer base. They will manage the sales process from demonstration and test drives to vehicle delivery and follow-up to ensure customer loyalty.
On-site · Port Moody
The Lease Portfolio Specialist is responsible for analyzing lease portfolios to identify renewal opportunities and contacting guests to schedule vehicle inspections. They also assist in the sales process by presenting vehicle features and coordinating with sales and finance managers to finalize lease renewals.
On-site · Burnaby
The Licensed Technician is responsible for performing vehicle repairs and maintenance with efficiency and accuracy according to factory standards. They must also communicate effectively with the service and parts departments while ensuring a clean and safe shop environment.
On-site · Burnaby
The technician is responsible for performing vehicle repairs and maintenance with efficiency and accuracy according to factory standards. They must also communicate effectively with the service advisor and parts department while ensuring the shop area remains clean and safe.
On-site · Burnaby
The Product Advisor is responsible for identifying customer vehicle needs, conducting test drives, and effectively closing sales to meet monthly productivity goals. They must also maintain deep product knowledge, facilitate vehicle deliveries, and ensure high customer satisfaction through professional follow-up.
On-site · Richmond
The technician is responsible for performing vehicle repairs and maintenance with efficiency and accuracy according to factory standards. They must also communicate effectively with service advisors and parts departments while maintaining a clean and safe shop environment.
On-site · Burnaby
The Lot Associate is responsible for maintaining the dealership inventory, including cleaning, moving, and preparing vehicles for delivery. They also provide support to sales and service departments by transporting customers and ensuring the facility grounds remain clean and safe.
On-site · Richmond
The Financial Services Manager is responsible for identifying client needs, offering appropriate financial advice, and ensuring all vehicle financial contract documentation is accurate and submitted on time. They must also achieve business office product sales targets, monitor department budgets, and coordinate activities with the sales department.
On-site · Richmond
Responsible for the safe transport, cleaning, and organization of dealership vehicles and maintaining the cleanliness of the lot and facilities. Provides customer service by transporting guests and ensuring vehicles are in pristine condition for delivery.
On-site · Richmond
Manage customer inquiries, write accurate repair orders, and coordinate vehicle service schedules. Monitor work-in-progress to ensure timely completion and resolve customer complaints to maintain high satisfaction levels.
On-site · Port Moody
Responsible for the safe transport, cleaning, and organization of vehicle inventory on the dealership lot. Ensures vehicles are presentable for customers and assists with general facility maintenance and transport tasks.
On-site · Surrey
The Parts Driver is responsible for the timely delivery and retrieval of automotive parts and accessories between the warehouse and repair shops. They are also tasked with maintaining the parts vehicle and providing basic customer service during deliveries.
On-site · Burnaby
The Appointment Coordinator manages the service appointment cycle by scheduling maintenance, confirming appointments, and notifying customers of recalls. They also conduct post-service follow-ups to document visit quality and report customer feedback to the Service Manager.
On-site · Burnaby
Facilitate the appraisal of service clients' vehicles and communicate ownership options to encourage upgrades. Coordinate with the sales team for seamless handoffs and manage purchase paperwork based on approved values.
